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← Filings of AXP

Tables in the 10-K of AMERICAN EXPRESS CO

126 tables with numbers, filed Feb 13, 2020. Each one downloads as a CSV for Excel or Google Sheets, with the filing's address in the last row. Only the layout is tidied (a "$" or ")" in a cell of its own is joined to its number); no value is changed. Open the filing on sec.gov ↗

Table 1 after “TABLE OF CONTENTS”

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Form 10-K Item NumberPage
PART I
1.Business1
Competition4
Supervision and Regulation6
Information about our Executive Officers15
Additional Information17
1A.Risk Factors17

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Table 2 after “Table of Contents”

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12.Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters133
13.Certain Relationships and Related Transactions, and Director Independence133
14.Principal Accounting Fees and Services134
PART IV
15.Exhibits, Financial Statement Schedules135
16.Form 10-K Summary139
Signatures140
Guide 3 — Statistical Disclosure by Bank Holding CompaniesA-1

Table 3 after “Table of Contents”

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DOUGLAS E. BUCKMINSTER —Group President, Global Consumer Services Group
Mr. Buckminster (59) has been Group President, Global Consumer Services Group since February 2018. Prior thereto, he had been President, Global Consumer Services Group since October 2015 and President, Global Network and International Card Services since February 2012.
JEFFREY C. CAMPBELL —Chief Financial Officer
Mr. Campbell (59) has been Chief Financial Officer since August 2013.
MARC D. GORDON —Chief Information Officer
Mr. Gordon (59) has been Chief Information Officer since September 2012.
MONIQUE HERENA —Chief Colleague Experience Officer
Ms. Herena (48) has been Chief Colleague Experience Officer since April 2019. Ms. Herena joined American Express from BNY Mellon, where she served as the Chief Human Resources Officer and Senior Executive Vice President, Human Resources, Marketing and Communications since 2014.

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Table 4 after “The following graph compares the cumulative total shareholder return on our common shares with the total return on the S&P 500 Index and the”

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Year-end Data201420152016201720182019
American Express$100.00$75.78$82.28$112.07$109.12$144.60
S&P 500 Index$100.00$101.37$113.49$138.26$132.19$173.80
S&P Financial Index$100.00$98.44$120.83$147.58$128.33$169.52

Table 5 after “The table below sets forth the information with respect to purchases of our common stock made by or on behalf of us during the quarter ended”

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Total Number of Shares PurchasedAverage Price Paid Per ShareTotal Number of SharesPurchased as Part ofPublicly Announced Plansor Programs(c)Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs
October 1-31, 2019
Repurchase program(a)5,039,911$115.675,039,911114,960,089
Employee transactions(b)27$116.80N/AN/A
November 1-30, 2019
Repurchase program(a)2,226,779$120.742,226,779112,733,310
Employee transactions(b)3,205$118.07N/AN/A
December 1-31, 2019

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Table 6 after “ITEM 6. SELECTED FINANCIAL DATA”

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20192018201720162015(a)
Operating Results ($ in Millions)
Total revenues net of interest expense$43,556$40,338$36,878$35,438$32,818
Provisions for losses(b)3,5733,3522,7602,0271,988
Expenses(b)31,55428,86426,69325,36922,892
Pretax income8,4298,1227,4258,0427,938
Income tax provision1,6701,2014,6772,6672,775
Net income6,759$6,921$2,748$5,375$5,163

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Table 7 after “TABLE 1: SUMMARY OF FINANCIAL PERFORMANCE”

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Years Ended December 31,ChangeChange
(Millions, except percentages and per share amounts)2019201820172019 vs. 20182018 vs. 2017
Total revenues net of interest expense$43,556$40,338$36,878$3,2188%$3,4609%
Provisions for losses3,5733,3522,760221759221
Expenses31,55428,86426,6932,69092,1718
Pretax income8,4298,1227,42530746979
Income tax provision1,6701,2014,67746939(3,476)(74)
Net income6,7596,9212,748(162)(2)4,173#

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Table 8 after “TABLE 2: TOTAL REVENUES NET OF INTEREST EXPENSE SUMMARY”

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Years Ended December 31,ChangeChange
(Millions, except percentages)2019201820172019 vs. 20182018 vs. 2017
Discount revenue$26,167$24,721$22,890$1,4466%$1,8318%
Net card fees4,0423,4413,0906011735111
Other fees and commissions3,2973,1532,99014451635
Other1,4301,3601,457705(97)(7)
Total non-interest revenues34,93632,67530,4272,26172,2487
Total interest income12,08410,6068,5631,478142,04324

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Table 9 after “TABLE 3: PROVISIONS FOR LOSSES SUMMARY”

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Years Ended December 31,ChangeChange
(Millions, except percentages)2019201820172019 vs. 20182018 vs. 2017
Charge card$963$937$795$263%$14218%
Card Member loans2,4622,2661,868196939821
Other14814997(1)(1)5254
Total provisions for losses$3,573$3,352$2,760$2217%$59221%

Table 10 after “TABLE 4: EXPENSES SUMMARY”

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Years Ended December 31,ChangeChange
(Millions, except percentages)2019201820172019 vs. 20182018 vs. 2017
Marketing and business development$7,114$6,470$5,722$64410%$74813%
Card Member rewards10,4399,6968,68774381,00912
Card Member services2,2221,7771,3924452538528
Total marketing, business development, rewards and Card Member services19,77517,94315,8011,832102,14214
Salaries and employee benefits5,9115,2505,25866113(8)—
Other, net5,8685,6715,6341973371

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Table 11 after “TABLE 5: SELECTED CARD-RELATED STATISTICAL INFORMATION”

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ChangeChange
Years Ended December 31,2019201820172019 vs. 20182018 vs. 2017
Billed business: (billions)
U.S.$827.7$777.6$708.36%10%
Outside the U.S.413.1406.4376.928
Total$1,240.8$1,184.0$1,085.259
Proprietary$1,070.5$1,002.6$900.6711
GNS170.3181.4184.6(6)(2)

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Table 12 after “TABLE 6: BILLED BUSINESS GROWTH”

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20192018
Percentage Increase (Decrease)Percentage Increase (Decrease) Assuming No Changes in FX Rates(a)Percentage Increase (Decrease)Percentage Increase (Decrease)Assuming No Changes in FX Rates(a)
Worldwide
Proprietary
Proprietary consumer8%9%12%12%
Proprietary commercial661111
Total Proprietary781111
GNS(6)(2)(2)(1)

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Table 13 after “TABLE 7: SELECTED CREDIT-RELATED STATISTICAL INFORMATION”

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As of or for the Years Ended December 31,ChangeChange
(Millions, except percentages and where indicated)2019201820172019 vs. 20182018 vs. 2017
Worldwide Card Member loans
Card Member loans: (billions)
U.S.$76.0$72.0$64.56%12%
Outside the U.S.11.49.98.91511
Total$87.4$81.9$73.4712
Loss reserves:

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Table 14 after “TABLE 8: NET INTEREST YIELD ON AVERAGE CARD MEMBER LOANS”

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Years Ended December 31,
(Millions, except percentages and where indicated)201920182017
Net interest income$8,620$7,663$6,451
Exclude:
Interest expense not attributable to our Card Member loan portfolio (a)1,7321,4561,149
Interest income not attributable to our Card Member loan portfolio (b)(1,226)(1,010)(637)
Adjusted net interest income (c)$9,126$8,109$6,963
Average Card Member loans (billions)$82.8$75.8$66.7

First 8 of 10 rows. The CSV has all of them.

Table 15 after “TABLE 9: GCSG SELECTED INCOME STATEMENT DATA”

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Years Ended December 31,ChangeChange
(Millions, except percentages)2019201820172019 vs. 20182018 vs. 2017
Revenues
Non-interest revenues$15,972$14,675$13,378$1,2979%$1,29710%
Interest income9,4138,3236,7891,090131,53423
Interest expense1,8061,5421,0472641749547
Net interest income7,6076,7815,742826121,03918
Total revenues net of interest expense23,57921,45619,1202,123102,33612

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Table 16 after “TABLE 10: GCSG SELECTED STATISTICAL INFORMATION”

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As of or for the Years Ended December 31,ChangeChange
(Millions, except percentages and where indicated)2019201820172019 vs. 20182018 vs. 2017
Proprietary billed business: (billions)
U.S.$398.8$371.1$336.97%10%
Outside the U.S.154.0140.3119.81017
Total$552.8$511.4$456.7812
Proprietary cards-in-force:
U.S.37.937.734.918

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Table 17 after “Table of Contents”

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ChangeChange
(Millions, except percentages and where indicated)2019201820172019 vs. 20182018 vs. 2017
Card Member receivables: (billions)
U.S.$14.2$13.7$13.14%5%
Outside the U.S.8.67.87.810—
Total receivables$22.8$21.5$20.96%3%
U.S.
Net write-off rate — principal only (b)1.4%1.3%1.3%

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Table 18 after “TABLE 11: GCSG NET INTEREST YIELD ON AVERAGE CARD MEMBER LOANS”

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As of or for the Years Ended December 31,
(Millions, except percentages and where indicated)201920182017
U.S.
Net interest income$6,557$5,895$4,961
Exclude:
Interest expense not attributable to our Card Member loan portfolio(a)257202164
Interest income not attributable to our Card Member loan portfolio(b)(219)(178)(101)
Adjusted net interest income(c)$6,595$5,919$5,024

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Table 19 after “TABLE 12: GCS SELECTED INCOME STATEMENT DATA”

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Years Ended December 31,ChangeChange
(Millions, except percentages)2019201820172019 vs. 20182018 vs. 2017
Revenues
Non-interest revenues$12,623$11,882$10,942$7416%$9409%
Interest income1,9001,6211,3612791726019
Interest expense9958275951682023239
Net interest income90579476611114284
Total revenues net of interest expense13,52812,67611,70885279688

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Table 20 after “TABLE 13: GCS SELECTED STATISTICAL INFORMATION”

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As of or for the Years Ended December 31,ChangeChange
(Millions, except percentages and where indicated)2019201820172019 vs. 20182018 vs. 2017
Proprietary billed business (billions)$513.3$486.2$438.16%11%
Proprietary cards-in-force14.914.514.034
Average Card Member spending (dollars)$34,905$34,058$31,72927
Total segment assets (billions)(a)$52.8$51.3$48.536
Card Member loans (billions)$14.1$12.4$11.11412
Card Member receivables (billions)$34.6$34.4$33.114

First 8 of 32 rows. The CSV has all of them.

Table 21 after “TABLE 14: GMNS SELECTED INCOME STATEMENT AND OTHER DATA”

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Years Ended December 31,ChangeChange
(Millions, except percentages and where indicated)2019201820172019 vs. 20182018 vs. 2017
Revenues
Non-interest revenues$6,252$6,069$6,025$1833%$441%
Interest income283042(2)(7)(12)(29)
Interest expense(365)(294)(188)(71)24(106)56
Net interest income39332423069219441
Total revenues net of interest expense6,6456,3936,25525241382

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Table 22 after “TABLE 15: REGULATORY RISK-BASED CAPITAL AND LEVERAGE RATIOS”

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Basel III MinimumRatios as of December 31, 2019
Risk-Based Capital
Common Equity Tier 17.0%
American Express Company10.7%
American Express National Bank13.4
Tier 18.5
American Express Company11.6
American Express National Bank13.4

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Table 23 after “TABLE 16: REGULATORY RISK-BASED CAPITAL COMPONENTS AND RISK-WEIGHTED ASSETS”

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American Express Company($ in Billions)December 31, 2019
Risk-Based Capital
Common Equity Tier 1$18.1
Tier 1 Capital19.6
Tier 2 Capital2.6
Total Capital22.2
Risk-Weighted Assets168.5
Average Total Assets to calculate the Tier 1 Leverage Ratio192.3

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Table 24 after “TABLE 17: SUMMARY OF CONSOLIDATED DEBT AND CUSTOMER DEPOSITS”

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(Billions)20192018
Short-term borrowings$6.4$3.1
Long-term debt57.858.4
Total debt64.261.5
Customer deposits73.370.0
Total debt and customer deposits$137.5$131.5

Table 25 after “TABLE 18: UNSECURED DEBT RATINGS”

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Credit AgencyAmerican Express EntityShort-Term RatingsLong-Term RatingsOutlook
FitchAll rated entitiesF1AStable
Moody’sAmerican Express Travel Related Services Company, Inc.N/AA2Stable
Moody'sAmerican Express Credit CorporationPrime-1A2Stable
Moody’sAmerican Express National BankPrime-1A3Stable
Moody'sAmerican Express CompanyN/AA3Stable
S&PAmerican Express Travel Related Services Company, Inc.N/AA-Stable
S&PAmerican Express Credit Corporation and American Express National BankA-2A-Stable

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Table 26 after “TABLE 19: DEBT ISSUANCES”

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(Billions)2019
American Express Company:
Fixed Rate Senior Notes (weighted-average coupon of 2.92%)$5.6
Floating Rate Senior Notes (3-month LIBOR plus 62 basis points)0.9
American Express Credit Account Master Trust:
Fixed Rate Class A Certificates (weighted-average coupon of 2.55%)4.2
Fixed Rate Class B Certificates (weighted-average coupon of 2.75%)0.2
Floating Rate Class A Certificates (1-month LIBOR plus 24 basis points)0.8

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Table 27 after “TABLE 20: CASH FLOWS”

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(Billions)201920182017
Total cash provided by (used in):
Operating activities$13.6$8.9$13.5
Investing activities(16.7)(19.6)(18.2)
Financing activities(0.5)5.112.2
Effect of foreign currency exchange rates on cash, cash equivalents and restricted cash0.20.10.3
Net (decrease) increase in cash, cash equivalents and restricted cash$(3.4)$(5.5)$7.8

Table 28 after “TABLE 21: COMMITTED FUTURE OBLIGATIONS BY YEAR”

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Payments due by year(a)
(Millions)20202021-20222023-20242025 and thereafterTotal
Long-term debt$15,615$25,898$12,050$4,883$58,446
Certificates of deposit4,6324,687625—9,944
Interest payments on long-term debt(b)1,4261,8447431,2465,259
Lease obligations1342141668421,356
Deemed repatriation tax(c)——2637491,012
Purchase obligations(d)26918833—490

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Table 29 after “INDEX TO CONSOLIDATED FINANCIAL STATEMENTS”

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CONSOLIDATED FINANCIAL STATEMENTSPAGE
Consolidated Statements of Income – For the Years Ended December 31, 2019, 2018 and 201778
Consolidated Statements of Comprehensive Income – For the Years Ended December 31, 2019, 2018 and 201779
Consolidated Balance Sheets – December 31, 2019 and 201880
Consolidated Statements of Cash Flows – For the Years Ended December 31, 2019, 2018 and 201781
Consolidated Statements of Shareholders’ Equity – For the Years Ended December 31, 2019, 2018 and 201782
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS83
Note 1 – Summary of Significant Accounting Policies83

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Table 30 after “CONSOLIDATED STATEMENTS OF INCOME”

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Year Ended December 31 (Millions, except per share amounts)201920182017
Revenues
Non-interest revenues
Discount revenue$26,167$24,721$22,890
Net card fees4,0423,4413,090
Other fees and commissions3,2973,1532,990
Other1,4301,3601,457
Total non-interest revenues34,93632,67530,427

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Table 31 after “CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME”

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Year Ended December 31 (Millions)201920182017
Net income$6,759$6,921$2,748
Other comprehensive (loss) income:
Net unrealized securities gains (losses), net of tax41(8)(7)
Foreign currency translation adjustments, net of tax(56)(172)301
Net unrealized pension and other postretirement benefits, net of tax(125)1162
Other comprehensive (loss) income(140)(169)356
Comprehensive income$6,619$6,752$3,104

Table 32 after “CONSOLIDATED BALANCE SHEETS”

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December 31 (Millions, except share data)20192018
Assets
Cash and cash equivalents
Cash and due from banks$3,402$3,253
Interest-bearing deposits in other banks (includes securities purchased under resale agreements: 2019, $87; 2018, $64)20,39224,026
Short-term investment securities138166
Total cash and cash equivalents23,93227,445
Card Member receivables (includes gross receivables available to settle obligations of a consolidated variable interest entity: 2019, $8,284; 2018, $8,539), less reserves: 2019, $619; 2018, $57356,79455,320

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Table 33 after “CONSOLIDATED STATEMENTS OF CASH FLOWS”

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Years Ended December 31 (Millions)201920182017
Cash Flows from Operating Activities
Net income$6,759$6,921$2,748
Adjustments to reconcile net income to net cash provided by operating activities:
Provisions for losses3,5733,3522,760
Depreciation and amortization1,1881,2931,321
Deferred taxes and other426455782
Stock-based compensation283283282

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Table 34 after “Supplemental cash flow information”

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Cash, cash equivalents and restricted cash reconciliationDec-19Dec-18Dec-17
Cash and cash equivalents per Consolidated Balance Sheets$23,932$27,445$32,927
Restricted cash included in Other assets per Consolidated Balance Sheets514363336
Total cash, cash equivalents and restricted cash$24,446$27,808$33,263

Table 35 after “CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY”

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(Millions, except per share amounts)TotalPreferred SharesCommon SharesAdditional Paid-in CapitalAccumulated Other Comprehensive LossRetained Earnings
Balances as of December 31, 2016$20,523$—$181$12,733$(2,784)$10,393
Net income2,748————2,748
Other comprehensive income356———356—
Repurchase of common shares(4,314)—(10)(742)—(3,562)
Other changes, primarily employee plans212—1219—(8)
Cash dividends declared preferred Series B, $52.00 per share(39)————(39)
Cash dividends declared preferred Series C, $49.00 per share(42)————(42)

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Table 36 after “The following table identifies our other significant accounting policies, along with the related Note.”

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Significant Accounting PolicyNote NumberNote Title
Loans and Accounts ReceivableNote 2Loans and Accounts Receivable
Reserves for LossesNote 3Reserves for Losses
Investment SecuritiesNote 4Investment Securities
Asset SecuritizationsNote 5Asset Securitizations
Legal ContingenciesNote 12Contingencies and Commitments
Derivative Financial Instruments and Hedging ActivitiesNote 13Derivatives and Hedging Activities
Fair Value MeasurementsNote 14Fair Values

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Table 37 after “Card Member loans by segment and Other loans as of December 31, 2019 and 2018 consisted of:”

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(Millions)20192018
Global Consumer Services Group(a)$73,266$69,458
Global Commercial Services14,11512,396
Card Member loans87,38181,854
Less: Reserve for losses2,3832,134
Card Member loans, net$84,998$79,720
Other loans, net(b)$4,626$3,676

Table 38 after “Card Member receivables by segment as of December 31, 2019 and 2018 consisted of:”

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(Millions)20192018
Global Consumer Services Group (a)$22,844$21,455
Global Commercial Services34,56934,438
Card Member receivables57,41355,893
Less: Reserve for losses619573
Card Member receivables, net$56,794$55,320

Table 39 after “The following table presents the aging of Card Member loans and receivables as of December 31, 2019 and 2018:”

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2019 (millions)Current30-59 Days Past Due60-89 Days Past Due90+ Days Past DueTotal
Card Member Loans:
Global Consumer Services Group$72,101$322$253$590$73,266
Global Commercial Services
Global Small Business Services13,89856408514,079
Global Corporate Payments(a)(b)(b)(b)—36
Card Member Receivables:
Global Consumer Services Group22,560865814022,844

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Table 40 after “The following table presents the aging of Card Member loans and receivables as of December 31, 2019 and 2018:”

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2018 (millions)Current30-59 Days Past Due60-89 Days Past Due90+ Days Past DueTotal
Card Member Loans:
Global Consumer Services Group$68,442$290$220$506$69,458
Global Commercial Services
Global Small Business Services12,19551327312,351
Global Corporate Payments(a)(b)(b)(b)—45
Card Member Receivables:
Global Consumer Services Group21,207805011821,455

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Table 41 after “The following tables present the key credit quality indicators as of or for the years ended December 31:”

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20192018
Net Write-Off RateNet Write-Off Rate
PrincipalOnly(a)Principal,Interest, &Fees(a)30+ Days Past Due as a % of TotalPrincipalOnly(a)Principal,Interest, &Fees(a)30+ Days Past Due as a % of Total
Card Member Loans:
Global Consumer Services Group2.3%2.8%1.6%2.1%2.5%1.5%
Global Small Business Services1.9%2.2%1.3%1.7%2.0%1.3%
Card Member Receivables:
Global Consumer Services Group1.7%1.9%1.2%1.6%1.8%1.2%

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Table 42 after “The following tables present the key credit quality indicators as of or for the years ended December 31:”

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20192018
Net Loss Ratio as a % of Charge Volume90+ Days Past Billing as a % of ReceivablesNet Loss Ratio as a % of Charge Volume90+ Days Past Billing as a % of Receivables
Card Member Receivables:
Global Corporate Payments0.08%0.8%0.11%0.7%

Table 43 after “The following tables provide additional information with respect to our impaired Card Member loans and receivables as of December 31, 2019, ”

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As of December 31, 2019
Accounts Classifiedas a TDR (c)
(Millions)Over 90 days Past Due & Accruing Interest(a)Non-Accruals(b)In Program(d)Out of Program(e)Total Impaired BalanceUnpaid Principal BalanceAllowance for TDRs
Card Member Loans:
Global Consumer Services Group(f)$384$284$500$175$1,343$1,199$137
Global Commercial Services4454973823322022
Card Member Receivables:
Global Consumer Services Group——561672723

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Table 44 after “The following tables provide additional information with respect to our impaired Card Member loans and receivables as of December 31, 2019, ”

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As of December 31, 2018
Accounts Classifiedas a TDR (c)
(Millions)Over 90 days Past Due & Accruing Interest(a)Non-Accruals(b)In Program(d)Out of Program(e)Total Impaired BalanceUnpaid Principal BalanceAllowance for TDRs
Card Member Loans:
Global Consumer Services Group(f)$344$236$313$131$1,024$923$80
Global Commercial Services4343592917416114
Card Member Receivables:
Global Consumer Services Group——291342422

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Table 45 after “The following tables provide additional information with respect to our impaired Card Member loans and receivables as of December 31, 2019, ”

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As of December 31, 2017
Accounts Classifiedas a TDR (c)
(Millions)Over 90 days Past Due & Accruing Interest(a)Non-Accruals(b)In Program(d)Out of Program(e)Total Impaired BalanceUnpaid Principal BalanceAllowance for TDRs
Card Member Loans:
Global Consumer Services Group(f)$289$168$178$131$766$694$49
Global Commercial Services383131271271188
Card Member Receivables:
Global Consumer Services Group——15924241

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Table 46 after “The following table provides information with respect to our average balances and interest income recognized from impaired Card Member loans”

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2019 (Millions)Average BalanceInterest Income Recognized
Card Member Loans:
Global Consumer Services Group$1,159$136
Global Commercial Services20325
Card Member Receivables:
Global Consumer Services Group56—
Global Commercial Services112—
Total$1,530$161

Table 47 after “The following table provides information with respect to our average balances and interest income recognized from impaired Card Member loans”

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2018 (Millions)Average BalanceInterest Income Recognized
Card Member Loans:
Global Consumer Services Group$878$109
Global Commercial Services15021
Card Member Receivables:
Global Consumer Services Group33—
Global Commercial Services73—
Total$1,134$130

Table 48 after “The following table provides information with respect to our average balances and interest income recognized from impaired Card Member loans”

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2017 (Millions)Average BalanceInterest Income Recognized
Card Member Loans:
Global Consumer Services Group$699$85
Global Commercial Services12017
Card Member Receivables:
Global Consumer Services Group20—
Global Commercial Services45—
Total$884$102

Table 49 after “The following table provides additional information with respect to Card Member loans and receivables modified as TDRs for the years ended D”

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2019Number of Accounts (in thousands)Outstanding Balances($ in millions) (a)Average Interest Rate Reduction (% points)Average Payment Term Extensions (# of months)
Troubled Debt Restructurings:
Card Member Loans78$60213(b)
Card Member Receivables9210(c)26
Total87$812

Table 50 after “The following table provides additional information with respect to Card Member loans and receivables modified as TDRs for the years ended D”

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2018Number of Accounts (in thousands)Outstanding Balances($ in millions) (a)Average Interest Rate Reduction (% points)Average Payment Term Extensions (# of months)
Troubled Debt Restructurings:
Card Member Loans51$37712(b)
Card Member Receivables6110(c)28
Total57$487

Table 51 after “The following table provides additional information with respect to Card Member loans and receivables modified as TDRs for the years ended D”

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2017Number of Accounts (in thousands)Outstanding Balances($ in millions) (a)Average Interest Rate Reduction (% points)Average Payment Term Extensions (# of months)
Troubled Debt Restructurings:
Card Member Loans33$22410(b)
Card Member Receivables683(c)28
Total39$307

Table 52 after “The following table provides information with respect to Card Member loans and receivables modified as TDRs that subsequently defaulted with”

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2019Number of Accounts (thousands)Aggregated Outstanding Balances Upon Default(a)(millions)
Troubled Debt Restructurings That Subsequently Defaulted:
Card Member Loans12$86
Card Member Receivables420
Total16$106

Table 53 after “The following table provides information with respect to Card Member loans and receivables modified as TDRs that subsequently defaulted with”

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Number of AccountsAggregated Outstanding Balances Upon Default(a)
2018(thousands)(millions)
Troubled Debt Restructurings That Subsequently Defaulted:
Card Member Loans8$46
Card Member Receivables411
Total12$57

Table 54 after “The following table provides information with respect to Card Member loans and receivables modified as TDRs that subsequently defaulted with”

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Number of AccountsAggregated Outstanding Balances Upon Default(a)
2017(thousands)(millions)
Troubled Debt Restructurings That Subsequently Defaulted:
Card Member Loans6$39
Card Member Receivables37
Total9$46

Table 55 after “The following table presents changes in the Card Member loans reserve for losses for the years ended December 31:”

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(Millions)201920182017
Balance, January 1$2,134$1,706$1,223
Provisions(a)2,4622,2661,868
Net write-offs (b)
Principal(1,860)(1,539)(1,181)
Interest and fees(375)(304)(227)
Other(c)22523
Balance, December 31$2,383$2,134$1,706

Table 56 after “The following table presents Card Member loans evaluated individually and collectively for impairment and related reserves as of December 31”

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(Millions)201920182017
Card Member loans evaluated individually for impairment (a)$810$532$367
Related reserves(a)$159$94$57
Card Member loans evaluated collectively for impairment (b)$86,571$81,322$73,032
Related reserves(b)$2,224$2,040$1,649

Table 57 after “The following table presents changes in the Card Member receivables reserve for losses for the years ended December 31:”

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(Millions)201920182017
Balance, January 1$573$521$467
Provisions(a)963937795
Net write-offs(b)(900)(859)(736)
Other(c)(17)(26)(5)
Balance, December 31$619$573$521

Table 58 after “The following table presents Card Member receivables evaluated individually and collectively for impairment and related reserves as of Decem”

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(Millions)201920182017
Card Member receivables evaluated individually for impairment(a)$211$128$80
Related reserves(a)$9$7$3
Card Member receivables evaluated collectively for impairment$57,202$55,765$53,967
Related reserves(b)$610$566$518

Table 59 after “The following is a summary of investment securities as of December 31:”

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201920182017
Description of Securities (Millions)CostGross Unrealized GainsGross Unrealized LossesEstimated Fair ValueCostGross Unrealized GainsGross Unrealized LossesEstimated Fair ValueCostGross Unrealized GainsGross Unrealized LossesEstimated Fair Value
Available-for-sale debt securities:
State and municipal obligations$236$8$(1)$243$594$4$(2)$596$1,369$11$(3)$1,377
U.S. Government agency obligations9——910——1011——11
U.S. Government treasury obligations7,39535(1)7,4293,4525(17)3,4401,0513(9)1,045
Corporate debt securities27——2728——2828——28
Mortgage-backed securities (a)392—41501—51672—69

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Table 60 after “The following table provides information about our investment securities with gross unrealized losses and the length of time that individual”

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20192018
Less than 12 months12 months or moreLess than 12 months12 months or more
Description of Securities (Millions)Estimated Fair ValueGross Unrealized LossesEstimated Fair ValueGross Unrealized LossesEstimated Fair ValueGross Unrealized LossesEstimated Fair ValueGross Unrealized Losses
State and municipal obligations$18$(1)$—$—$—$—$82$(1)
U.S. Government treasury obligations——324(1)224(2)791(15)
Total$18$(1)$324$(1)$224$(2)$873$(16)

Table 61 after “The following table summarizes the gross unrealized losses due to temporary impairments by ratio of fair value to amortized cost as of Decem”

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Less than 12 months12 months or moreTotal
Ratio of Fair Value toAmortized Cost (Dollars in millions)Number of SecuritiesEstimated Fair ValueGross Unrealized LossesNumber of SecuritiesEstimated Fair ValueGross Unrealized LossesNumber of SecuritiesEstimated Fair ValueGross Unrealized Losses
2019:
90%–100%2$18$(1)3$324$(1)5$342$(2)
Total as of December 31, 20192$18$(1)3$324$(1)5$342$(2)
2018:
90%–100%2$224$(2)29$873$(16)31$1,097$(18)
Total as of December 31, 20182$224$(2)29$873$(16)31$1,097$(18)

Table 62 after “Weighted average yields and contractual maturities for investment securities with stated maturities as of December 31, 2019 were as follows:”

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(Millions)Due within 1 yearDue after 1 year but within 5 yearsDue after 5 years but within 10 yearsDue after 10 yearsTotal
State and municipal obligations(a)$6$39$30$168$243
U.S. Government agency obligations(a)———99
U.S. Government treasury obligations6,0191,270140—7,429
Corporate debt securities522——27
Mortgage-backed securities(a)———4141
Foreign government bonds and obligations57711—579
Total Estimated Fair Value$6,607$1,332$171$218$8,328

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Table 63 after “The following table provides information on the restricted cash held by the Trusts as of December 31, 2019 and 2018, included in Other asset”

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(Millions)20192018
Lending Trust$85$67
Charge Trust—3
Total$85$70

Table 64 after “The following is a summary of Other assets as of December 31:”

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(Millions)20192018
Goodwill$3,315$3,072
Other intangible assets, at amortized cost267275
Other(a)11,14910,031
Total$14,731$13,378

Table 65 after “The changes in the carrying amount of goodwill reported in our reportable operating segments were as follows:”

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(Millions)GCSGGCSGMNSTotal
Balance as of December 31, 2017$637$1,724$648$3,009
Acquisitions90——90
Dispositions————
Other(a)(20)(6)(1)(27)
Balance as of December 31, 2018$707$1,718$647$3,072
Acquisitions18966—255
Dispositions————

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Table 66 after “As of December 31, customer deposits were categorized as interest-bearing or non-interest-bearing as follows:”

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(Millions)20192018
U.S.:
Interest-bearing$72,445$69,144
Non-interest-bearing (includes Card Member credit balances of: 2019, $389 million; 2018, $376 million)415412
Non-U.S.:
Interest-bearing2328
Non-interest-bearing (includes Card Member credit balances of: 2019, $401 million; 2018, $367 million)404376
Total customer deposits$73,287$69,960

Table 67 after “Customer deposits by deposit type as of December 31 were as follows:”

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(Millions)20192018
U.S. retail deposits:
Savings accounts ― Direct$46,394$39,491
Certificates of deposit:(a)
Direct1,854817
Third-party (brokered)8,07612,667
Sweep accounts ―Third-party (brokered)16,12116,169
Other deposits:

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Table 68 after “The scheduled maturities of certificates of deposit as of December 31, 2019 were as follows:”

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(Millions)U.S.Non-U.S.Total
2020$4,618$14$4,632
20212,302—2,302
20222,385—2,385
2023374—374
2024251—251
After 5 years———
Total$9,930$14$9,944

Table 69 after “As of December 31, certificates of deposit in denominations of $250,000 or more, in the aggregate, were as follows:”

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(Millions)20192018
U.S.$622$276
Non-U.S.49
Total$626$285

Table 70 after “Our short-term borrowings outstanding, defined as borrowings with original contractual maturity dates of less than one year, as of December ”

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20192018
(Millions, except percentages)Outstanding BalanceYear-End Stated Interest Rate on Debt(a)Outstanding BalanceYear-End Stated Interest Rate on Debt(a)
Commercial paper(b)$3,0011.94%$7522.71%
Other short-term borrowings(c)3,4411.282,3481.94
Total$6,4421.59%$3,1002.13%

Table 71 after “Our long-term debt outstanding, defined as debt with original contractual maturity dates of one year or greater, as of December 31 was as fo”

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20192018
(Millions, except percentages)Original Contractual Maturity DatesOutstanding Balance(a)Year-End Interest Rate on Debt(b)Year-End Interest Rate with Swaps(b)(c)Outstanding Balance(a)Year-End Interest Rate on Debt(b)Year-End Interest Rate with Swaps(b)(c)
American Express Company (Parent Company only)
Fixed Rate Senior Notes2020 - 2042$19,3263.17%2.86%$14,0433.48%3.64%
Floating Rate Senior Notes2020 - 20234,5003.16—3,6003.17—
Fixed Rate Subordinated Notes20245983.632.995983.633.66
American Express Credit Corporation
Fixed Rate Senior Notes2020 - 202711,8392.402.5616,6772.283.06

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Table 72 after “Aggregate annual maturities on long-term debt obligations (based on contractual maturity or anticipated redemption dates) as of December 31,”

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(Millions)20202021202220232024ThereafterTotal
American Express Company (Parent Company only)$2,000$5,000$5,675$4,350$5,000$2,872$24,897
American Express Credit Corporation6,6002,8642,050——2,00013,514
American Express Lending Trust6,9243,7096,3812,685——19,699
Other9113782—1511336
$15,615$11,710$14,188$7,035$5,015$4,883$58,446
Unamortized Underwriting Fees(112)
Unamortized Discount and Premium(716)

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Table 73 after “The following is a summary of Other liabilities as of December 31:”

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(Millions)20192018
Membership Rewards liability$8,892$8,414
Employee-related liabilities(a)2,4292,164
Card Member rebate and reward accruals(b)1,7901,596
Income tax liability(c)1,1221,079
Other(d)10,7159,321
Total$24,948$22,574

Table 74 after “The carrying amount of deferred card and other fees, net of deferred direct acquisition costs and reserves for membership cancellations as o”

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(Millions)20192018
Deferred card and other fees(a)$2,532$2,208
Deferred direct acquisition costs(270)(282)
Reserves for membership cancellations(200)(167)
Deferred card and other fees, net$2,062$1,759

Table 75 after “A summary of stock option and RSU activity as of December 31, 2019, and corresponding changes during the year, are as follows:”

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Stock OptionsService-Based RSUsService and Performance-Based RSUs
(Shares in thousands)SharesWeighted-Average Exercise PriceSharesWeighted- Average Grant PriceSharesWeighted- Average Grant Price
Outstanding as of December 31, 20185,484$64.732,544$80.154,022$74.22
Granted408101.431,041103.931,35890.34
Exercised/vested(1,626)51.92(1,001)76.07(1,819)58.28
Forfeited(94)92.19(172)89.79(169)93.74
Expired——————
Outstanding as of December 31, 20194,17272.702,412$91.423,392$88.25

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Table 76 after “The weighted-average remaining contractual life and the aggregate intrinsic value (the amount by which the fair value of our stock price exc”

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OutstandingExercisableVested and Expected to Vest
Weighted-average remaining contractual life (in years)5.34.05.3
Aggregate intrinsic value (millions)$216$149$216

Table 77 after “The fair value of each option is estimated on the date of grant using a Black-Scholes-Merton option-pricing model. The following weighted-av”

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201920182017
Dividend yield1.5%1.4%1.8%
Expected volatility(a)24%22%24%
Risk-free interest rate2.6%2.7%2.3%
Expected life of stock option (in years)(b)7.17.16.9
Weighted-average fair value per option$23.38$23.17$18.18

Table 78 after “Therefore, the fair values of these options were estimated at the grant date using a Monte Carlo valuation model with the following assumpti”

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October 31, 2017
Dividend yield1.58%
Expected volatility(a)21.41%
Risk-free interest rate2.26%
Expected life of stock option (in years)7
Fair value per option$19.18

Table 79 after “The fair value of RSUs that do not include the r-TSR modifier, including those that contain only service conditions, is measured using our s”

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2019
Expected volatility(a)20%
Risk-free interest rate2.5%
Remaining performance period (in years)2.9

Table 80 after “The following represents the maturities of our outstanding lease commitments as of December 31, 2019:”

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(Millions)
2020$134
2021114
2022100
202389
202477
Thereafter842
Total Outstanding Fixed Lease Payments$1,356

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Table 81 after “The following table summarizes the total fair value, excluding interest accruals, of derivative assets and liabilities as of December 31:”

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Other Assets Fair ValueOther Liabilities Fair Value
(Millions)2019201820192018
Derivatives designated as hedging instruments:
Fair value hedges - Interest rate contracts(a)$185$34$—$74
Net investment hedges - Foreign exchange contracts2422218661
Total derivatives designated as hedging instruments209256186135
Derivatives not designated as hedging instruments:
Foreign exchange contracts, including certain embedded derivatives13425825479

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Table 82 after “The following table presents the gains and losses associated with the fair value hedges of our fixed-rate long-term debt for the years ended”

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Gains (losses)
(Millions)201920182017
Interest expense (a)Interest expense (a)Other, net expenses
Fixed-rate long-term debt$(458)$59$206
Derivatives designated as hedging instruments462(43)(246)
Total$4$16$(40)

Table 83 after “The following table summarizes our financial assets and financial liabilities measured at fair value on a recurring basis, categorized by GA”

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20192018
(Millions)TotalLevel 1Level 2Level 3TotalLevel 1Level 2Level 3
Assets:
Investment securities:(a)
Equity securities$78$77$1$—$48$1$47$—
Debt securities8,328—8,328—4,599—4,599—
Derivatives, gross(a)343—343—514—514—
Total Assets8,749778,672—5,16115,160—

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Table 84 after “The following table summarizes the estimated fair values of our financial assets and financial liabilities that are measured at amortized co”

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2019 (Billions)Carrying ValueCorresponding Fair Value Amount
TotalLevel 1Level 2Level 3
Financial Assets:
Financial assets for which carrying values equal or approximate fair value
Cash and cash equivalents(a)$24$24$23$1$—
Other financial assets(b)6060—60—
Financial assets carried at other than fair value
Loans, net(c)9091——91

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Table 85 after “The following table summarizes the estimated fair values of our financial assets and financial liabilities that are measured at amortized co”

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2018 (Billions)Carrying ValueCorresponding Fair Value Amount
TotalLevel 1Level 2Level 3
Financial Assets:
Financial assets for which carrying values equal or approximate fair value
Cash and cash equivalents(a)$27$27$26$1$—
Other financial assets(b)5858—58—
Financial assets carried at other than fair value
Loans, net(c)8384——84

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Table 86 after “The following table shows authorized shares and provides a reconciliation of common shares issued and outstanding for the years ended Decemb”

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(Millions, except where indicated)201920182017
Common shares authorized (billions)(a)3.63.63.6
Shares issued and outstanding at beginning of year847859904
Repurchases of common shares(40)(15)(50)
Other, primarily stock option exercises and restricted stock awards granted335
Shares issued and outstanding as of December 31810847859

Table 87 after “We have the following perpetual Fixed Rate/Floating Rate Noncumulative Preferred Share series issued and outstanding as of December 31, 2019”

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Series BSeries C
Issuance dateNovember 10, 2014March 2, 2015
Securities issued750 Preferred Shares; represented by 750,000 depositary shares850 Preferred Shares; represented by 850,000 depositary shares
Aggregate liquidation preference$750 million$850 million
Fixed dividend rate per annum5.20%4.90%
Semi-annual fixed dividend payment datesBeginning May 15, 2015Beginning September 15, 2015
Floating dividend rate per annum3 month LIBOR+ 3.428%3 month LIBOR+ 3.285%
Quarterly floating dividend payment datesBeginning February 15, 2020Beginning June 15, 2020

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Table 88 after “AOCI is a balance sheet item in Shareholders’ equity on the Consolidated Balance Sheets. It is comprised of items that have not been recogni”

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(Millions), net of taxNet Unrealized Gains (Losses) on Investment SecuritiesForeign Currency Translation Adjustment Gains (Losses)Net Unrealized Pension and Other Postretirement Benefit Gains (Losses)Accumulated Other Comprehensive (Loss) Income
Balance as of December 31, 2016$7$(2,262)$(529)$(2,784)
Net unrealized losses(7)——(7)
Decrease due to amounts reclassified into earnings—(7)—(7)
Net translation gains on investments in foreign operations (a)—678—678
Net losses related to hedges of investments in foreign operations—(370)—(370)
Pension and other postretirement benefits——6262
Net change in accumulated other comprehensive (loss) income(7)30162356

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Table 89 after “The following table shows the tax impact for the years ended December 31 for the changes in each component of AOCI presented above:”

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Tax expense (benefit)
(Millions)201920182017
Net unrealized investment securities$12$(2)$(4)
Net translation on investments in foreign operations(a)24(44)(172)
Net hedges of investments in foreign operations(43)107(215)
Pension and other postretirement benefits(38)97
Total tax impact$(45)$70$(384)

Table 90 after “The following table presents the effects of reclassifications out of AOCI and into the Consolidated Statements of Income for the years ended”

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Gains (losses) recognized in earnings
Description (Millions)Income Statement Line Item201920182017
Foreign currency translation adjustments
Reclassification of translation adjustments and related hedgesOther expenses$—$1$(7)
Related income taxIncome tax provision—(1)14
Reclassification of foreign currency translation adjustments$—$—$7

Table 91 after “The following is a detail of Other fees and commissions for the years ended December 31:”

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(Millions)201920182017
Fees charged to Card Members:
Delinquency fees$1,028$959$888
Foreign currency conversion fee revenue982921851
Other customer fees:
Loyalty coalition-related fees456461452
Travel commissions and fees424395364
Service fees and other(a)407417435

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Table 92 after “The following is a detail of Other expenses for the years ended December 31:”

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(Millions)201920182017
Professional services$2,091$2,125$2,040
Occupancy and equipment2,1682,0332,018
Other(a)1,6091,5131,576
Total Other expenses$5,868$5,671$5,634

Table 93 after “The components of income tax expense for the years ended December 31 included in the Consolidated Statements of Income were as follows:”

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(Millions)201920182017
Current income tax expense:
U.S. federal$1,108$70$3,408
U.S. state and local276150259
Non-U.S.437681387
Total current income tax expense1,8219014,054
Deferred income tax (benefit) expense:
U.S. federal(58)276544

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Table 94 after “percent as of December 31, 2017, to our actual income tax rate was as follows:”

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201920182017
U.S. statutory federal income tax rate21.0%21.0%35.0%
(Decrease) increase in taxes resulting from:
Tax-exempt income(1.9)(1.7)(1.7)
State and local income taxes, net of federal benefit2.82.82.3
Non-U.S. subsidiaries' earnings(a)(0.7)(0.5)(5.7)
Tax settlements(b)(0.3)(1.9)(0.7)
U.S. Tax Act(c)—(1.1)34.8

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Table 95 after “The significant components of deferred tax assets and liabilities as of December 31 are reflected in the following table:”

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(Millions)20192018
Deferred tax assets:
Reserves not yet deducted for tax purposes$2,633$2,612
Employee compensation and benefits365360
Other536431
Gross deferred tax assets3,5343,403
Valuation allowance(66)(61)
Deferred tax assets after valuation allowance3,4683,342

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Table 96 after “The following table presents changes in unrecognized tax benefits:”

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(Millions)201920182017
Balance, January 1$701$821$974
Increases:
Current year tax positions66152200
Tax positions related to prior years784739
Effects of foreign currency translations10——
Decreases:
Tax positions related to prior years(a)(14)(74)(289)

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Table 97 after “The computations of basic and diluted EPS for the years ended December 31 were as follows:”

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(Millions, except per share amounts)201920182017
Numerator:
Basic and diluted:
Net income$6,759$6,921$2,748
Preferred dividends(81)(80)(81)
Net income available to common shareholders6,6786,8412,667
Earnings allocated to participating share awards(a)(47)(54)(21)
Net income attributable to common shareholders$6,631$6,787$2,646

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Table 98 after “The following table presents the regulatory capital ratios:”

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(Millions, except percentages)CET 1 capitalTier 1 capitalTotal capitalCET 1 Capital ratioTier 1 capital ratioTotal capital ratioTier 1 leverage ratioSupplementary Leverage Ratio
December 31, 2019: (a)
American Express Company$18,056$19,628$22,21310.7%11.6%13.2%10.2%8.8%
American Express National Bank$13,600$13,600$15,68813.4%13.4%15.4%11.1%9.3%
December 31, 2018:(a)
American Express Company$17,498$19,070$21,65311.0%12.0%13.6%10.4%8.9%
American Express National Bank$11,564$11,564$13,57412.1%12.1%14.2%9.9%8.2%
Well-capitalized ratios(b)6.5%8.0%10.0%5.0%N/A

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Table 99 after “The following table details our maximum credit exposure of the on-balance sheet assets by category as of December 31:”

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(Billions)20192018
Individuals(a)$131$123
Financial Services(b)2630
Institutions(c)2020
U.S. Government and agencies(d)84
Total on-balance sheet$185$177

Table 100 after “The following table details our Card Member loans and receivables exposure (including unused lines-of-credit available to Card Members as pa”

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(Billions)20192018
On-balance sheet:
U.S.$115$111
Non-U.S.3027
On-balance sheet145138
Unused lines-of-credit:(a)
U.S.245249
Non-U.S.6153

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Table 101 after “The following table presents certain selected financial information for our reportable operating segments and Corporate & Other as of or for”

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(Millions, except where indicated)GCSGGCSGMNSCorporate & Other(a)Consolidated
2019
Non-interest revenues$15,972$12,623$6,252$89$34,936
Revenue from contracts with customers(b)11,04110,8916,2151228,159
Interest income9,4131,9002874312,084
Interest expense1,806995(365)1,0283,464
Total revenues net of interest expense23,57913,5286,645(196)43,556
Total provisions2,63691720—3,573

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Table 102 after “The following table presents our total revenues net of interest expense and pretax income (loss) from continuing operations in different geo”

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(Millions)United StatesEMEA(a)JAPA(a)LACC(a)Other Unallocated(b)Consolidated
2019
Total revenues net of interest expense$32,557$4,465$3,915$2,816$(197)$43,556
Pretax income (loss) from continuing operations7,2621,243833903(1,812)8,429
2018
Total revenues net of interest expense$29,864$4,419$3,656$2,584$(185)$40,338
Pretax income (loss) from continuing operations6,6961,212764782(1,332)8,122
2017

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Table 103 after “PARENT COMPANY – CONDENSED STATEMENTS OF INCOME”

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Years Ended December 31 (Millions)201920182017
Revenues
Non-interest revenues
Other$598$426$358
Total non-interest revenues598426358
Interest income692422258
Interest expense902615493
Total revenues net of interest expense388233123

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Table 104 after “PARENT COMPANY – CONDENSED BALANCE SHEETS”

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As of December 31 (Millions)20192018
Assets
Cash and cash equivalents$4,430$3,287
Equity in net assets of subsidiaries and affiliates23,16522,298
Loans to subsidiaries and affiliates22,35017,945
Due from subsidiaries and affiliates1,1681,783
Other assets223297
Total assets51,33645,610

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Table 105 after “PARENT COMPANY – CONDENSED STATEMENTS OF CASH FLOWS”

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Years Ended December 31 (Millions)201920182017
Cash Flows from Operating Activities
Net income$6,759$6,921$2,748
Adjustments to reconcile net income to cash provided by operating activities:
Equity in net income of subsidiaries and affiliates(7,271)(7,452)(3,186)
Dividends received from subsidiaries and affiliates6,3703,2225,755
Other operating activities, primarily with subsidiaries and affiliates1,315(257)659
Net cash provided by operating activities7,1732,4345,976

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Table 106 after “)”

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(Millions, except per share amounts)20192018
Quarters Ended12/319/306/303/3112/319/306/303/31
Total revenues net of interest expense$11,365$10,989$10,838$10,364$10,474$10,144$10,002$9,718
Pretax income1,9862,2662,2191,9581,8312,1182,0912,082
Net income1,6931,7551,7611,5502,0101,6541,6231,634
Earnings Per Common Share — Basic:
Net income attributable to common shareholders(a)2.042.092.071.812.331.891.851.86
Earnings Per Common Share — Diluted:

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Table 107 after “The following exhibits are filed as part of this report. The exhibit numbers preceded by an asterisk (*) indicate exhibits electronically fi”

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3.1Company's Amended and Restated Certificate of Incorporation as amended through February 27, 2015 (incorporated by reference to Exhibit 3.1 of the Company's Quarterly Report on Form 10-Q (Commission File No. 1-7657) for the quarter ended March 31, 2015).
3.2Company's By-Laws, as amended through September 26, 2016 (incorporated by reference to Exhibit 3.1 of the Company's Current Report on Form 8-K (Commission File No. 1-7657), dated September 26, 2016).
4.1The instruments defining the rights of holders of long-term debt securities of the Company and its subsidiaries are omitted pursuant to Section (b)(4)(iii)(A) of Item 601 of Regulation S-K. The Company hereby agrees to furnish copies of these instruments to the SEC upon request.
*4.2Description of American Express Company’s securities registered pursuant to Section 12 of the Securities Exchange Act of 1934, as amended.
10.1American Express Company Deferred Compensation Plan for Directors and Advisors, as amended and restated effective April 1, 2018 (incorporated by reference to Exhibit 10.3 of the Company's Quarterly Report on Form 10-Q (Commission File No. 1-7657) for the quarter ended March 31, 2018).
10.2American Express Company 2007 Pay-for-Performance Deferral Program Document (incorporated by reference to Exhibit 10.1 of the Company's Current Report on Form 8-K (Commission File No. 1-7657), dated November 20, 2006 (filed November 22, 2006)).
10.3Description of amendments to 1994–2006 Pay-for-Performance Deferral Programs (incorporated by reference to Exhibit 10.13 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 2006).
10.4American Express Company 2006 Pay-for-Performance Deferral Program Guide (incorporated by reference to Exhibit 10.1 of the Company's Current Report on Form 8-K (Commission File No. 1-7657), dated November 21, 2005 (filed November 23, 2005)).

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Table 108 after “Table of Contents”

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10.7Amendment to the Pre-2008 Nonqualified Deferred Compensation Plans of American Express Company (incorporated by reference to Exhibit 10.19 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 2008).
10.8American Express Company Retirement Plan for Non-Employee Directors, as amended (incorporated by reference to Exhibit 10.12 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 1988).
10.9Certificate of Amendment of the American Express Company Retirement Plan for Non-Employee Directors dated March 21, 1996 (incorporated by reference to Exhibit 10.11 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 1995).
10.10American Express Key Executive Life Insurance Plan, as amended (incorporated by reference to Exhibit 10.12 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the fiscal year ended December 31, 1991).
10.11Amendment to American Express Company Key Executive Life Insurance Plan (incorporated by reference to Exhibit 10.3 of the Company's Quarterly Report on Form 10-Q (Commission File No. 1-7657) for the quarter ended September 30, 1994).
10.12Amendment to American Express Company Key Executive Life Insurance Plan, effective as of January 22, 2007 (incorporated by reference to Exhibit 10.22 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 2006).
10.13Amendment to American Express Company Key Executive Life Insurance Plan, effective as of January 1, 2011 (incorporated by reference to Exhibit 10.24 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 2010).
10.14American Express Key Employee Charitable Award Program for Education (incorporated by reference to Exhibit 10.13 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 1990).

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Table 109 after “Table of Contents”

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10.21Third Amendment to the American Express Retirement Restoration Plan (f/k/a Supplemental Retirement Plan) (dated March 29, 2012) (incorporated by reference to Exhibit 10.1 of the Company's Quarterly Report on Form 10-Q (Commission File No. 1-7657) for the quarter ended March 31, 2012).
10.22Fourth Amendment to the American Express Retirement Restoration Plan (f/k/a Supplemental Retirement Plan) (dated October 24, 2012) (incorporated by reference to Exhibit 10.31 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 2012).
10.23Fifth Amendment to the American Express Retirement Restoration Plan (f/k/a Supplemental Retirement Plan) (dated May 1, 2013) (incorporated by reference to Exhibit 10.1 of the Company's Quarterly Report on Form 10-Q (Commission File No. 1-7657) for the quarter ended March 31, 2013).
10.24Sixth Amendment to the American Express Retirement Restoration Plan (f/k/a Supplemental Retirement Plan) (dated August 16, 2013) (incorporated by reference to Exhibit 10.1 of the Company's Quarterly Report on Form 10-Q (Commission File No. 1-7657) for the quarter ended September 30, 2013).
10.25Seventh Amendment to the American Express Retirement Restoration Plan (f/k/a Supplemental Retirement Plan) (dated September 26, 2013) (incorporated by reference to Exhibit 10.2 of the Company's Quarterly Report on Form 10-Q (Commission File No. 1-7657) for the quarter ended September 30, 2013).
10.26Eighth Amendment to the American Express Retirement Restoration Plan (f/k/a Supplemental Retirement Plan) (dated December 1, 2013) (incorporated by reference to Exhibit 10.36 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 2013).
10.27Ninth Amendment to the American Express Retirement Restoration Plan (f/k/a Supplemental Retirement Plan) (dated December 14, 2016) (incorporated by reference to Exhibit 10.30 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 2016).
10.28Tenth Amendment to the American Express Retirement Restoration Plan (f/k/a Supplemental Retirement Plan) (dated December 17, 2018) (incorporated by reference to Exhibit 10.28 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 2018).

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Table 110 after “Table of Contents”

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10.35Form of restricted stock unit award agreement for executive officers under the American Express Company 2007 Incentive Compensation Plan (for awards made after January 26, 2016) (incorporated by reference to Exhibit 10.44 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 2015).
10.36American Express Company 2016 Incentive Compensation Plan (incorporated by reference to Exhibit 10.1 of the Company's Current Report on Form 8-K (Commission File No. 1-7657), dated May 2, 2016).
10.37Form of nonqualified stock option award agreement for executive officers under the American Express Company 2016 Incentive Compensation Plan (for awards made after May 2, 2016) (incorporated by reference to Exhibit 10.41 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 2016).
10.38Form of restricted stock unit award agreement for executive officers under the American Express Company 2016 Incentive Compensation Plan (for awards made after May 2, 2016) (incorporated by reference to Exhibit 10.42 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 2016).
10.39Form of award agreement for executive officers in connection with Performance Grant awards (a/k/a Executive Annual Incentive Awards) under the American Express Company 2016 Incentive Compensation Plan (for awards made after May 2, 2016) (incorporated by reference to Exhibit 10.43 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 2016).
10.40Form of award agreement for executive officers in connection with Portfolio Grant awards under the American Express Company 2016 Incentive Compensation Plan (for awards made after May 2, 2016) (incorporated by reference to Exhibit 10.44 of the Company's Annual Report on Form 10-K (Commission File No. 1-7657) for the year ended December 31, 2016).
*10.41Amendment to the Form of nonqualified stock option award agreement and Form of restricted stock unit award for executive officers under the American Express Company 2016 Incentive Compensation Plan (for awards made after January 29, 2020).
*10.42Form of notice agreement in connection with Annual Incentive Awards under the American Express Company 2016 Incentive Compensation Plan.

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Table 111 after “Table of Contents”

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*23Consent of PricewaterhouseCoopers LLP.
*31.1Certification of Stephen J. Squeri, Chief Executive Officer, pursuant to Rule 13a-14(a) promulgated under the Securities Exchange Act of 1934, as amended.
*31.2Certification of Jeffrey C. Campbell, Chief Financial Officer, pursuant to Rule 13a-14(a) promulgated under the Securities Exchange Act of 1934, as amended.
*32.1Certification of Stephen J. Squeri, Chief Executive Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
*32.2Certification of Jeffrey C. Campbell, Chief Financial Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
*101.INSXBRL Instance Document – The instance document does not appear in the interactive data file because its XBRL tags are embedded within the inline XBRL document
*101.SCHXBRL Taxonomy Extension Schema Document
*101.CALXBRL Taxonomy Extension Calculation Linkbase Document

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Table 112 after “The following tables provide a summary of our consolidated average balances including major categories of interest-earning assets and intere”

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201920182017
Years Ended December 31,(Millions, except percentages)AverageBalance (a)Interest IncomeAverage YieldAverageBalance (a)Interest IncomeAverage YieldAverageBalance (a)Interest IncomeAverage Yield
Interest-earning assets
Interest-bearing deposits in other banks (b)
U.S.$22,552$5272.3%$25,001$4912.0%$24,510$2771.1%
Non-U.S.2,085482.31,830331.81,773171.0
Federal funds sold and securities purchased under agreements to resell
U.S.19315.8——————

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Table 113 after “Table of Contents”

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Years Ended December 31, (Millions, except percentages)2019Average Balance (a)2018Average Balance (a)2017Average Balance (a)
Non-interest-earning assets
Cash and due from banks
U.S.$2,842$2,793$2,393
Non-U.S.732527489
Card Member receivables, net
U.S.27,72426,43521,262
Non-U.S.28,04027,10027,621

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Table 114 after “Table of Contents”

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201920182017
Years Ended December 31, (Millions, except percentages)AverageBalance (a)Interest ExpenseAverage RateAverageBalance (a)Interest ExpenseAverage RateAverageBalance (a)Interest ExpenseAverage Rate
Interest-bearing liabilities
Customer deposits
U.S.
Savings$59,087$1,2472.1%$50,499$9191.8%$42,134$4711.1%
Time12,1792982.415,9753572.214,7013012.0
Demand44792.028562.121531.4

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Table 115 after “The following table presents the amount of changes in interest income and interest expense due to changes in both average volume and average”

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2019 Versus 20182018 Versus 2017
Increase (Decrease) due to change in:Increase (Decrease) due to change in:
Years Ended December 31, (Millions)Average VolumeAverage RateNet ChangeAverage VolumeAverage RateNet Change
Interest-earning assets
Interest-bearing deposits in other banks
U.S.$(48)$84$36$6$208$214
Non-U.S.5101511516
Federal funds sold and securities purchased under agreements to resell

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Table 116 after “The following table presents gross loans and Card Member receivables by customer type, segregated between U.S. and non-U.S., based on the do”

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December 31, (Millions)20192018201720162015
Loans (a) (b)
U.S. loans
Card Member (c)$76,027$72,007$64,542$58,242$51,446
Other (d)4,6053,6662,5541,3501,073
Non-U.S. loans
Card Member (c)11,3549,8478,8577,0237,127
Other (d)173134133111201

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Table 117 after “The following table presents contractual maturities of loans and Card Member receivables by customer type, and segregated between U.S. and n”

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December 31, (Millions)2019
Within1 year (a) (b)1-5years (b) (c)After5 years (c)Total
Loans
U.S. loans
Card Member$75,707$320$—$76,027
Other1,6062,8101894,605
Non-U.S. loans
Card Member11,354——11,354

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Table 118 after “The following table presents the amounts of non-performing loans and Card Member receivables that are either non-accrual, past due, or restr”

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December 31, (Millions)20192018201720162015
Loans
Non-accrual loans (a)
U.S.$346$286$203$173$154
Total non-accrual loans$346$286$203$173$154
Loans contractually 90 days past-due and still accruing interest (b)
U.S.$338$321$273$208$164
Non-U.S.$94$69$56$52$52

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Table 119 after “The following table presents the gross interest income for both non-accrual and restructured loans for 2019 that would have been recognized ”

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2019
Year Ended December 31, (Millions)U.S.Non-U.S.Total
Gross amount of interest income that would have been recorded in accordance with the original contractual terms (a)152—152
Interest income actually recognized38—38
Total interest revenue foregone114—114

Table 120 after “The table separately presents the amounts of cross-border outstandings by type of borrower including Governments and official institutions, ”

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Years Ended December 31,(Millions)Governments and official institutionsBanks and other financial institutionsNBFIsOtherTotalcross-borderoutstandings (a)Gross foreign- office liabilitiesTotal exposure (net of liabilities)Cross-border commitments
Australia2019$173$177$—$3,890$4,240$481$3,759$6,360
20182207—3,6333,8423663,4766,948
2017—259—3,5943,8535043,3496,635
Canada2019$427$468$39$2,966$3,900$491$3,409$10,490
2018346676412,7063,7694653,3049,970
2017355992402,7304,1171,0323,08512,174
United Kingdom2019$113$2,254$6$5,702$8,075$3,575$4,500$21,830

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Table 121 after “The following table summarizes the changes to our allowance for Card Member loan losses. The table segregates such changes between U.S. and ”

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Years Ended December 31, (Millions, except percentages)20192018201720162015
Card Member loans Allowance for loan losses at beginning of year
U.S. loans$1,899$1,507$1,068$882$1,036
Non-U.S. loans235199155146165
Total allowance for losses2,1341,7061,2231,0281,201
Card Member lending provisions (a)
U.S. loans2,1232,0031,6551,0561,032
Non-U.S. loans339263213179158

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Table 122 after “e following table summarizes the changes to our allowance for other loan losses. The table segregates such changes between U.S. and non-U.S.”

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Years Ended December 31, (Millions, except percentages)20192018201720162015
Other loans Allowance for loan losses at beginning of year
U.S. loans$122$78$39$17$8
Non-U.S. loans22334
Total allowance for losses12480422012
Provisions for other loan losses (a)
U.S. loans124121715621
Non-U.S. loans11111

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Table 123 after “The following table summarizes the changes to our allowance for Card Member receivables losses. The table segregates such changes between U.”

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Years Ended December 31, (Millions, except percentages)20192018201720162015
Card Member receivables Allowance for losses at beginning of year U.S. receivables
Consumer$299$277$266$268$276
Commercial7073535153
Total U.S. receivables369350319319329
Non-U.S. receivables
Consumer135119959393
Commercial6952535043

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Table 124 after “Table of Contents”

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Years Ended December 31, (Millions, except percentages)20192018201720162015
Card Member receivables Recoveries U.S. receivables
Consumer$214$210$233$269$271
Commercial4956454345
Total U.S. recoveries263266278312316
Non-U.S. receivables
Consumer7970635957
Commercial3731252328

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Table 125 after “The following table presents an allocation of the allowance for loans and Card Member receivables and the percentage of allowance for losses”

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December 31,20192018201720162015
(Millions, except percentages)Allowance for lossesat end of year applicable toAmountPercentage (a)AmountPercentage (a)AmountPercentage (a)AmountPercentage (a)AmountPercentage (a)
Loans U.S. loans
Card Member$2,08582%$1,89984%$1,50785%$1,06885%$88284%
Other15061225784393172
Non-U.S. loans
Card Member2981223511199111551214614
Other2—2—2—3—3—

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Table 126 after “The following table presents the amount of time certificates of deposit of $100,000 or more issued by us in our U.S. offices, further segreg”

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By remaining maturity as of December 31, 2019
(Millions)3 months or lessOver 3 months but within 6 monthsOver 6 months but within 12 monthsOver 12 monthsTotal
U.S. time certificates of deposit ($100,000 or more)$194$113$288$690$1,285