ServiceNow NOW
ServiceNow delivers solutions that help public and private organizations govern, secure and manage artificial intelligence and digitalize and streamline workflows to drive collaboration, productivity and better experiences across the enterprise. 10-K, Item 1
- Headquarters
- Santa Clara, CA
- CEO
- William R. McDermott
- Next results
- around Jan 27, 2027
Where each dollar of revenue went, FY2025
Revenue of $13.3B through the costs to a net profit of $1.7B · income statement of the 10-K
NOW among Technology peers
Six ratios from the latest 10-K. Each corner is the share of 74 peers the company is above, not a score.
What changed
4 new risk paragraphs and 1 accounting fact worth reading about. 10-K filed Jan 29, 2026 against Jan 30, 2025.
Each row opens the detail with the quote and the filing. A row is a change worth reading, not a verdict.
Accounting checks
10 checks on the latest 10-K. Checks, not verdicts.
1fact worth reading about the other 9 checks found nothing to note
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Critical audit matters changedNew this year: Acquisition of Moveworks, Inc. - Valuation of Developed Technology (“As described in Notes 2 and 5 to the consolidated financial statements, on December 15, 2025, the Company acquired all outstanding shares of Moveworks, Inc. (Moveworks) for total purchase consideration of $2.4 billion. Of the acquired intangible assets recorded, $505 million related to Moveworks’ de”). Same as last year: Revenue Recognition - Subscription Revenue
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Receivables +17.3% vs revenue +20.9% (-3.6 pts)
8 more checks with nothing to note
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Cash from operations $5.4B vs net income $1.7B (FY ending Dec 31, 2025)
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Same auditor in both 10-Ks: PricewaterhouseCoopers LLP
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No statement of substantial doubt about going concern
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No 8-K item 4.02 in the last 2 years
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No NT 10-K or NT 10-Q in the last 2 years
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No sentence in the 10-K concludes that controls were not effective because of a material weakness
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No 8-K item 2.06 in the last 2 years
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No 8-K item 1.03 in the last 2 years
In their words
4 paragraphs in Risk Factors that were not in the 10-K filed Jan 30, 2025. Quoted as filed.
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Item 1A · new paragraph · not in the 10-K filed Jan 30, 2025 10-K, ITEM 1A
Further, to remain competitive, we may make significant investments in changing how we offer our products or services. These changes could include, among others, bundling certain products and services, modifying service delivery methods, or altering pricing models, such as incorporating more consumption-based pricing components into our…
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Item 1A · new paragraph · not in the 10-K filed Jan 30, 2025 10-K, ITEM 1A
Our public sector customers may have contractual, statutory or regulatory rights to terminate current contracts with us or our third-party distributors or resellers for convenience or due to a default, though such risk may be
New risk paragraphs, against peers
Latest 10-K of each, Technology companies closest in revenue
Paragraphs in Risk Factors with nothing like them in the company's 10-K the year before. A count of text, not of risk.
Financial performance
Last 4 fiscal years · 10-K XBRL
| Metric | FY2022 | FY2023 | FY2024 | FY2025 |
|---|---|---|---|---|
| Revenue | $7.2B | $9.0B | $11.0B | $13.3B |
| Net income | $325.0M | $1.7B | $1.4B | $1.7B |
| Operating cash flow | $2.7B | $3.4B | $4.3B | $5.4B |
| Free cash flow | $2.2B | $2.7B | $3.4B | $4.6B |
Revenue, FY2016 to FY2025
Ten fiscal years, each from its own 10-K · XBRL · USD
$13.3B ▲ 20.9% in FY2025$1.7B ▲ 22.7% in FY2025$4.6B ▲ 34.0% in FY2025
Recent filings
3 filings in the last 30 days · SEC EDGAR
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8-KOct 28, 2026Quarterly results (amended) 8-K item 2.02
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8-KOct 28, 2026Quarterly results 8-K item 2.02
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10-QOct 28, 2026Quarterly report (10-Q) period ended Sep 30, 2026
About the company
ServiceNow, Santa Clara, CA · from the 10-K filed Jan 29, 2026
ServiceNow delivers solutions that help public and private organizations govern, secure and manage artificial intelligence and digitalize and streamline workflows to drive collaboration, productivity and better experiences across the enterprise. We offer an innovative suite of products, including AI-powered applications, and services designed to automate workflows, integrate systems and empower employees, regardless of existing systems, cloud environments or collaboration tools.
- Headquarters
- Santa Clara, CA
- Country
- United States
- Reports in
- USD
- Listed on
- NYSE
- Fiscal year ends
- December 31
- Last results
- Oct 28, 2026
- Incorporated in
- DE
Email alerts
Sources
The 10-K filed Jan 29, 2026 (open at SEC), compared with the 10-K filed Jan 30, 2025. Numbers from the XBRL of the 10-Ks; filings from SEC EDGAR.
Work with it: Excel workbook · CSV. Google Sheet that stays up to date: paste =IMPORTDATA("https://tickdelta.com/company/NOW/export.csv") into a cell.