AMAZON.COM ANNOUNCES THIRD QUARTER RESULTS
Operating income was $28.1 billion and operating margin was 13.9%—Amazon’s highest operating margin ever
AWS net sales increased 39.3%—its fastest growth in nearly five years—to a $184 billion annualized revenue run rate SEATTLE—(BUSINESS WIRE) October 29, 2026—Amazon.com, Inc. (NASDAQ: AMZN) today announced financial results for its third quarter ended September 30, 2026.
increased 12% to $201.9 billion in the third quarter, compared with $180.2 billion in third quarter 2025. Excluding the $0.9 billion unfavorable impact from year-over-year changes in foreign exchange rates throughout the quarter, net sales increased 13% compared with third quarter 2025. As a reminder, Prime Day timing shifted this year, with the event occurring in Q2 for most large countries. In 2025, Prime Day occurred entirely in Q3. Excluding this shift, third quarter year-over-year growth would have been approximately 400 basis points higher.
• International segment sales increased 5% year-over-year to $43.1 billion, or increased 8% excluding changes in foreign exchange rates.
increased to $28.1 billion in the third quarter, compared with $17.4 billion in third quarter 2025.
• North America segment operating income was $8.7 billion, compared with $4.8 billion in third quarter 2025.
• International segment operating income was $1.6 billion, compared with $1.2 billion in third quarter 2025.
• AWS segment operating income was $17.8 billion, compared with $11.4 billion in third quarter 2025.
decreased to $20.7 billion in the third quarter, or $1.89 per diluted share, compared with $21.2 billion, or $1.95 per diluted share, in third quarter 2025. This decrease is driven primarily by pre-tax gains of $9.5 billion in third quarter 2025 included in non-operating income (expense) from our investments in Anthropic.
increased 29% to $168.3 billion for the trailing twelve months, compared with $130.7 billion for the trailing twelve months ended September 30, 2025.
decreased to an outflow of $42.4 billion for the trailing twelve months, driven primarily by a year-over-year increase of $94.8 billion in purchases of property and equipment, net of proceeds from sales and incentives. This increase primarily reflects investments in artificial intelligence. This compares to free cash flow inflow of $14.8 billion for the trailing twelve months ended September 30, 2025.
“Our AWS investment in functionality and infrastructure is working, with over 39% year-over-year revenue growth in Q3 ($184 billion revenue run rate) and projected revenue growth rates of over 40% both in 2027 and in 2028,” said Andy Jassy, President and CEO, Amazon. “Our broader selection and speedier delivery are helping us capture more retail market segment share with improving margins, and our newer businesses, ranging from Grocery to Pharmacy to Amazon Leo to Zoox are progressing encouragingly. There has never been a trillion dollar revenue business, and we may have two of them in the next 5-10 years.”
Some other highlights since the company’s last earnings announcement include that Amazon:
• Signed new AWS agreements with Meta, NVIDIA, OpenAI, Salesforce, Oracle, Qualcomm, Verizon, ADP, Stripe, Accenture Edge, Novo, Fanatics, Zoom, Raymond James, Prometheus AI, AppFolio, Instructure, Cognition, Sigma, Lila Sciences, The Biological Computing Co., NATO, Columbia University Irving Medical Center, and more.
• Drove continued rapid growth for Amazon Bedrock, AWS’s inference service, with Fortune 500 companies spending nearly 7x more year-over-year and total Bedrock token volume growing nearly 17x year-over-year.
• Expanded Bedrock’s leading selection of frontier and open weight models, adding OpenAI’s GPT-6 Astra, GPT-6 Sol, GPT-6 Luna, and GPT-6.1 Sol; Anthropic’s Claude Fable 5.1, Opus 5.5, Sonnet 5.5, and Haiku 5.5; Moonshot AI’s Kimi K3; SpaceXAI’s Grok 4.7; Z.ai’s GLM 5.3; and two purpose-built cybersecurity models from OpenAI.
• Launched built-in web search for OpenAI models on Bedrock so customers can ground responses in current information—while keeping data secure and answers accurate for time-sensitive questions without building and maintaining their own web-retrieval pipelines.
• Launched public preview of Bedrock Managed Agents, which is a managed service powered by OpenAI that makes it faster for enterprises to build and deploy production-ready AI agents.
• Released Strands harness, a fully assembled, state-of-the-art agent harness that developers can get working with a single line of code and build custom agents that can run locally, on Bedrock AgentCore, or on a provider of their choice. Strands harness lowers the cost of agent tasks by 32% through greater token efficiency than other harnesses when using the same frontier models, while achieving equal or better accuracy.
• Previewed Strands Box, an open source sandbox that gives developers the ability to define rules for agent behavior and access, helping to prevent autonomous agents from causing unintended harm. Strands Box is designed to enforce rules, no matter where your agent runs, whether that’s on your desktop, in agents built using AgentCore on AWS, or elsewhere.
• Drove continued rapid adoption of Amazon Bedrock AgentCore, AWS’s fully managed service for building, connecting, and optimizing agents securely at scale using any model and open source framework, including Strands. AgentCore is built for developers and enterprises that need the robust infrastructure, controls, and tools necessary to run agents at production scale. Tens of thousands of customers currently use AgentCore, and they deployed 2x more agents in Q3 than the prior three quarters combined.
• Recently topped a $1 billion annualized revenue run rate for Lambda, AWS’s flagship serverless offering, which is used by enterprises like Samsung, Volkswagen, United Airlines, Mercedes-Benz, and Booking.com.
• Launched Lambda Web Functions to allow developers to run scalable, responsive web applications that serve global audiences on Lambda. Web Functions gives developers the flexibility to use a variety of popular web frameworks and iterate quickly, while Lambda handles scaling, multi-region distribution, and active CPU billing.
• Made AWS Continuum—an AI-powered security service that automatically discovers, prioritizes, validates, and remediates software vulnerabilities at machine speed—generally available. Also announced that it’s bringing Continuum into Anthropic’s Claude Code, OpenAI’s Codex, and AWS’s Kiro. Continuum is already being used by companies like Capital One, IBM, Infor, Luminate, and Robinhood.
• Expanded Amazon Quick, an intelligent AI work companion, into Outlook, Word, PowerPoint, and Excel. It can also now keep running when your laptop is closed. Companies like Principal Financial Group, GoDaddy, Autodesk, BMW, Mondelēz, 3M, Southwest Airlines, EchoStar, and DXC are choosing Quick because it’s built for work, connects to their company data, and keeps that data secure.
• Open-sourced Kiro Crew, a persistent workspace that remembers a developer’s context, learns how they work, and coordinates multiple agents to work in parallel and run scheduled and long-running tasks unattended.
• Acquired DuckLabs, the company behind the open source data analysis tool DuckDB. With DuckDB, AWS customers will be able to write their SQL analytics query once and then execute using any AWS analytics service, so for the first time in analytics, customers will have zero migration or portability costs between query engines.
• Made it even easier to adopt its custom AI accelerator, Trainium, with TorchNeuron. TorchNeuron lets developers run existing PyTorch code (which most already use) on Trainium without rewriting a thing.
• Increased selection from notable brands like Banana Republic, Jean Paul Gaultier fragrances, Carolina Herrera fragrances, La-Z-Boy, The Farmer’s Dog, and FAO Schwarz by more than 20% year-over-year.
• Announced that Amazon helped U.S. customers save billions—averaging over $1,000 per customer each year for 100 million+ customers—through everyday low prices, deals, free delivery, fuel savings, and prescription savings.
• Delivered its fastest Q3 speeds ever for Prime members, with more than 1.5 billion items arriving same-day or overnight in the quarter.
• Continued expanding its ultra-fast delivery service, Amazon Now, which is now available in over 450 towns and cities around the world. The number of items ordered through Amazon Now is up 10x year-over-year.
• Continued growing its global Grocery business, with fresh groceries and everyday essentials growing about 3x faster than the rest of the store and representing about half of all units sold in Q3.
• Made it even easier for independent sellers to grow their businesses with new tools like Seller Assistant workflows (handles routine tasks like restocking and pricing around the clock), a plugin that integrates Seller Assistant into Amazon Quick and Anthropic’s Claude, and the ability to manage listings, orders, and profitability across multiple channels directly from Seller Central.
• Continued to drive rapid adoption of Alexa for Shopping, its agentic shopping assistant, which was used by 400 million+ customers in the last 12 months, with customer interactions up 570% year-over-year.
• Added 100+ new capabilities to Alexa for Shopping so tasks that used to require multiple clicks—like building gift lists, adjusting Subscribe & Save deliveries, managing payments and memberships, and adding new delivery addresses—can now be completed with simple conversations.
• Made Amazon Pharmacy even faster with 3-hour prescription delivery now available in more than 350 cities. The number of customers using Amazon Pharmacy is up over 60% year-over-year, and repeat customers are up more than 50% year- over-year.
• Introduced Amazon Ads Agent for advertisers, bringing together Amazon’s full offering under a single, AI-first platform. Backed by trillions of shopping, browsing, and streaming signals, Amazon Ads Agent supports advertisers at every step with insights, answers, and the ability to take action on their behalf.
• Launched Full-Funnel Campaigns in Amazon Ads Agent for all U.S. advertisers, bringing sponsored ads, display, video, and streaming TV into a single campaign. Advertisers provide initial inputs, then Amazon’s AI plans, executes, and continuously optimizes the rest.
• Kicked off the fifth season of Thursday Night Football on Prime Video, averaging 17.7 million viewers through six games according to Nielsen, its best start ever and a 16% increase over last year’s full-season average.
• Debuted the second season of NBA on Prime in more than 200 countries, attracting more than two million viewers in the U.S. during its season-opening doubleheader, more than doubling last year’s full-season average, according to Nielsen.
• Drew 66 million viewers globally for Season Four of Reacher on Prime Video in its first 28 days.
• Exceeded $1.2 billion in global box office so far in 2026 for Amazon MGM Studios, as audiences flocked to movies like Project Hail Mary and Verity .
• Drove strong early demand for the launch of its most powerful devices lineup yet, with 34 new products across Echo, Kindle, Amazon Alexa Tablets, Fire TV, Ring, Blink, and Bee.
• Expanded Alexa+ to Australia, India, and Japan, and made Alexa+ available for free to U.S. customers with compatible Fire TV devices.
• Remains on track to begin initial service of its Amazon Leo low Earth orbit satellite service later this year, and signed a strategic agreement with AT&T, which will be the first major U.S. telecom provider to offer Leo connectivity to enterprise and public-sector customers.
• Began offering paid rides to customers in Zoox autonomous robotaxis in Las Vegas and started testing in San Diego and Houston. Zoox is now operating in 12 U.S. cities.
• Introduced Built Together, a new $1 billion community investment in U.S. data center communities to provide increased support for priorities communities value most, including free community college and trades training, energy and water efficiency upgrades for schools, community buildings and homes, and flexible annual funding for local priorities like roads, fire equipment, affordable housing, and food security.
• Used its logistics network to donate and deliver 450,000+ emergency supplies to recovery efforts from flash floods in Nepal, wildfires in Washington, and a magnitude 7.4 earthquake in Colombia through its Disaster Relief Program.
• Announced plans to hire more than 300,000 seasonal, part-time, and full-time employees across its U.S. operations this holiday season.
• Announced $1.5 billion+ investment to raise minimum starting pay for U.S. full-time operations employees to $20 an hour, and added a new grocery discount and lifetime banking benefit for its teammates.
The following forward-looking statements reflect Amazon.com’s expectations as of October 29, 2026, and are subject to substantial uncertainty. Our results are inherently unpredictable and may be materially affected by many factors, such as fluctuations in foreign exchange rates and energy prices, changes in global economic and geopolitical conditions, tariff and trade policies, resource and supply volatility, including for memory chips, and customer demand and spending (including the impact of recessionary fears), inflation, interest rates, regional labor market constraints, world events, the rate of growth of the internet, online commerce, cloud services, and new and emerging technologies, and the various factors detailed below.
• Net sales are expected to be between $240.0 billion and $247.0 billion, or to grow between 12% and 16% compared with fourth quarter 2025. This guidance anticipates an unfavorable impact of approximately 60 basis points from foreign exchange rates. Advertising revenue grew 12% year-over-year excluding changes in foreign exchange rates in the third quarter 2026 impacted by timing anomalies primarily related to Prime Day (and a couple other timing factors). We expect year-over-year advertising revenue to grow in the high teens in fourth quarter 2026.
• Operating income is expected to be between $28.5 billion and $33.5 billion, compared with $25.0 billion in fourth quarter 2025.
• We continue to expect 2026 cash capital expenditures to be approximately $220 billion.
• This guidance assumes, among other things, no impact from energy derivative contract remeasurements, and that no additional business acquisitions, restructurings, or legal settlements are concluded.
A conference call will be webcast live today at 2:00 p.m. PT/5:00 p.m. ET, and will be available for at least three months at amazon.com/ir. This call will contain forward-looking statements and other material information regarding the Company’s financial and operating results.
These forward-looking statements are inherently difficult to predict. Actual results and outcomes could differ materially for a variety of reasons, including, in addition to the factors discussed above, the amount that Amazon.com invests in new business opportunities and the timing of those investments, the mix of products and services sold to customers, the mix of net sales derived from products as compared with services, the extent to which we owe income or other taxes, competition, management of growth, potential fluctuations in operating results, international growth and expansion, the outcomes of claims, litigation, government investigations, and other proceedings, fulfillment, sortation, delivery, and data center optimization, risks of inventory management, variability in demand, the degree to which the Company enters into, maintains, and develops commercial agreements, proposed and completed acquisitions and strategic transactions, payments risks, and risks of fulfillment throughput and productivity. Other risks and uncertainties include, among others, risks related to new products, services, and technologies, security incidents, system interruptions, government regulation and taxation, and fraud. In addition, global economic and geopolitical conditions and additional or unforeseen circumstances, developments, or events may give rise to or amplify many of these risks. More information about factors that potentially could affect Amazon.com’s financial results is included in Amazon.com’s filings with the Securities and Exchange Commission (“SEC”), including its most recent Annual Report on Form 10-K and subsequent filings.
Our investor relations website is amazon.com/ir and we encourage investors to use it as a way of easily finding information about us. We promptly make available on this website, free of charge, the reports that we file or furnish with the SEC, corporate governance information (including our Code of Business Conduct and Ethics), and select press releases, which may contain material information about us, and you may subscribe to be notified of new information posted to this site.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long- term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. For more information, visit amazon.com/about and follow @AmazonNews.
September 30, December 31, 2025 2026 ────────────────────────────────────────────────────────────────────────────── -unaudited ASSETS Current assets: Cash and cash $ 86,810 $ 55,783 equivalents Marketable 36,219 58,443 securities Inventories 38,325 42,632 Accounts receivable, net 67,729 98,242 and other Total current 229,083 255,100 assets Property and 357,025 508,862 equipment, net Operating 86,054 96,910 leases Goodwill 23,273 23,743 Other assets 122,607 358,775 Total assets $ 818,042 $ 1,243,390 LIABILITIES AND STOCKHOLDERS’ EQUITY Current liabilities: Accounts $ 121,909 $ 158,715 payable Accrued expenses and 75,520 77,559 other Unearned 20,576 21,708 revenue Total current 218,005 257,982 liabilities Long-term lease 87,339 98,824 liabilities Long-term debt 65,648 173,125 Other long-term 35,985 99,858 liabilities Commitments and contingencies Stockholders’ equity: Preferred stock ($0.01 par value; 500 shares — — authorized; no shares issued or outstanding) Common stock ($0.01 par value; 100,000 shares authorized; 11,246 and 112 113 11,326 shares issued; 10,731 and 10,811 shares outstanding) Treasury stock, -7,837 -7,837 at cost Additional 140,024 154,924 paid-in capital Accumulated other comprehensive 28,230 102,278 income (loss) Retained 250,536 364,123 earnings Total stockholders’ 411,065 613,601 equity Total liabilities and $ 818,042 $ 1,243,390 stockholders’ equity
(1) Free cash flow is cash flow from operations reduced by “Purchases of property and equipment, net of proceeds from sales and incentives.”
(1) Includes product sales and digital media content where we record revenue gross. We leverage our retail infrastructure to offer a wide selection of consumable and durable goods that includes media products available in both a physical and digital format, such as books, videos, games, music, and software. These product sales include digital products sold on a transactional basis. Digital media content subscriptions that provide unlimited viewing or usage rights are included in “Subscription services.”
(2) Includes product sales where our customers physically select items in a store. Sales to customers who order goods online for delivery or pickup at our physical stores are included in “Online stores.”
(3) Includes commissions and any related fulfillment and shipping fees, and other third-party seller services.
(4) Includes sales of advertising services to sellers, vendors, publishers, authors, and others, through programs such as sponsored ads, display, and video advertising.
(5) Includes annual and monthly fees associated with Amazon Prime memberships, as well as digital video, audiobook, digital music, e-book, and other non-AWS subscription services.
(6) Includes sales related to various other offerings (such as shipping services, healthcare services, and certain licensing and distribution of video content) and our co-branded credit card agreements.
• References to customers mean customer accounts established when a customer places an order through one of our stores. Customer accounts exclude certain customers, including customers associated with certain of our acquisitions, Amazon Payments customers, AWS customers, and the customers of select companies with whom we have a technology alliance or marketing and promotional relationship. Customers are considered active when they have placed an order during the preceding twelve-month period.
• References to sellers means seller accounts, which are established when a seller receives an order from a customer account. Sellers are considered active when they have received an order from a customer during the preceding twelve- month period.
• References to AWS customers mean unique AWS customer accounts, which are unique customer account IDs that are eligible to use AWS services. This includes AWS accounts in the AWS free tier. Multiple users accessing AWS services via one account ID are counted as a single account. Customers are considered active when they have had AWS usage activity during the preceding one-month period.
• References to units mean physical and digital units sold (net of returns and cancellations) by us and sellers in our stores as well as Amazon-owned items sold in other stores. Units sold are paid units and do not include units associated with AWS, certain acquisitions, certain subscriptions, rental businesses, or advertising businesses, or Amazon gift cards.
Amazon Investor Relations Amazon Public Relations amazon-ir@amazon.com amazon-pr@amazon.com amazon.com/ir amazon.com/pr
Full text with the tables
Exhibit 99.1
AMAZON.COM ANNOUNCES THIRD QUARTER RESULTS
Operating income was $28.1 billion and operating margin was 13.9%—Amazon’s
highest operating margin ever
AWS net sales increased 39.3%—its fastest growth in nearly five years—to a $184
billion annualized revenue run rate
SEATTLE—(BUSINESS WIRE) October 29, 2026—Amazon.com, Inc. (NASDAQ: AMZN) today
announced financial results for its third quarter ended September 30, 2026.
•
Net sales
increased 12% to $201.9 billion in the third quarter, compared with $180.2
billion in third quarter 2025. Excluding the $0.9 billion unfavorable impact
from year-over-year changes in foreign exchange rates throughout the quarter,
net sales increased 13% compared with third quarter 2025. As a reminder, Prime
Day timing shifted this year, with the event occurring in Q2 for most large
countries. In 2025, Prime Day occurred entirely in Q3. Excluding this shift,
third quarter year-over-year growth would have been approximately 400 basis
points higher.
• North America segment sales increased 6% year-over-year to $112.9 billion.
• International segment sales increased 5% year-over-year to $43.1 billion, or
increased 8% excluding changes in foreign exchange rates.
• AWS segment sales increased 39% year-over-year to $46.0 billion.
•
Operating
income
increased to $28.1 billion in the third quarter, compared with $17.4 billion in
third quarter 2025.
• North America segment operating income was $8.7 billion, compared with $4.8
billion in third quarter 2025.
• International segment operating income was $1.6 billion, compared with $1.2
billion in third quarter 2025.
• AWS segment operating income was $17.8 billion, compared with $11.4 billion in
third quarter 2025.
•
Net income
decreased to $20.7 billion in the third quarter, or $1.89 per diluted share,
compared with $21.2 billion, or $1.95 per diluted share, in third quarter 2025.
This decrease is driven primarily by pre-tax gains of $9.5 billion in third
quarter 2025 included in non-operating income (expense) from our investments in
Anthropic.
•
Operating cash flow
increased 29% to $168.3 billion for the trailing twelve months, compared with
$130.7 billion for the trailing twelve months ended September 30, 2025.
•
Free cash flow
decreased to an outflow of $42.4 billion for the trailing twelve months, driven
primarily by a year-over-year increase of $94.8 billion in purchases of property
and equipment, net of proceeds from sales and incentives. This increase
primarily reflects investments in artificial intelligence. This compares to free
cash flow inflow of $14.8 billion for the trailing twelve months ended September
30, 2025.
“Our AWS investment in functionality and infrastructure is working, with over
39% year-over-year revenue growth in Q3 ($184 billion revenue run rate) and
projected revenue growth rates of over 40% both in 2027 and in 2028,” said Andy
Jassy, President and CEO, Amazon. “Our broader selection and speedier delivery
are helping us capture more retail market segment share with improving margins,
and our newer businesses, ranging from Grocery to Pharmacy to Amazon Leo to Zoox
are progressing encouragingly. There has never been a trillion dollar revenue
business, and we may have two of them in the next 5-10 years.”
Some other highlights since the company’s last earnings announcement include
that Amazon:
• Signed new AWS agreements with Meta, NVIDIA, OpenAI, Salesforce, Oracle,
Qualcomm, Verizon, ADP, Stripe, Accenture Edge, Novo, Fanatics, Zoom, Raymond
James, Prometheus AI, AppFolio, Instructure, Cognition, Sigma, Lila Sciences,
The Biological Computing Co., NATO, Columbia University Irving Medical Center,
and more.
• Drove continued rapid growth for Amazon Bedrock, AWS’s inference service, with
Fortune 500 companies spending nearly 7x more year-over-year and total Bedrock
token volume growing nearly 17x year-over-year.
• Expanded Bedrock’s leading selection of frontier and open weight models,
adding OpenAI’s GPT-6 Astra, GPT-6 Sol, GPT-6 Luna, and GPT-6.1 Sol; Anthropic’s
Claude Fable 5.1, Opus 5.5, Sonnet 5.5, and Haiku 5.5; Moonshot AI’s Kimi K3;
SpaceXAI’s Grok 4.7; Z.ai’s GLM 5.3; and two purpose-built cybersecurity models
from OpenAI.
• Launched built-in web search for OpenAI models on Bedrock so customers can
ground responses in current information—while keeping data secure and answers
accurate for time-sensitive questions without building and maintaining their own
web-retrieval pipelines.
• Launched public preview of Bedrock Managed Agents, which is a managed service
powered by OpenAI that makes it faster for enterprises to build and deploy
production-ready AI agents.
• Added to AWS’s leadership position in open source agent-building:
• Released Strands harness, a fully assembled, state-of-the-art agent harness
that developers can get working with a single line of code and build custom
agents that can run locally, on Bedrock AgentCore, or on a provider of their
choice. Strands harness lowers the cost of agent tasks by 32% through greater
token efficiency than other harnesses when using the same frontier models, while
achieving equal or better accuracy.
• Previewed Strands Box, an open source sandbox that gives developers the
ability to define rules for agent behavior and access, helping to prevent
autonomous agents from causing unintended harm. Strands Box is designed to
enforce rules, no matter where your agent runs, whether that’s on your desktop,
in agents built using AgentCore on AWS, or elsewhere.
• Drove continued rapid adoption of Amazon Bedrock AgentCore, AWS’s fully
managed service for building, connecting, and optimizing agents securely at
scale using any model and open source framework, including Strands. AgentCore is
built for developers and enterprises that need the robust infrastructure,
controls, and tools necessary to run agents at production scale. Tens of
thousands of customers currently use AgentCore, and they deployed 2x more agents
in Q3 than the prior three quarters combined.
• Recently topped a $1 billion annualized revenue run rate for Lambda, AWS’s
flagship serverless offering, which is used by enterprises like Samsung,
Volkswagen, United Airlines, Mercedes-Benz, and Booking.com.
• Launched Lambda Web Functions to allow developers to run scalable, responsive
web applications that serve global audiences on Lambda. Web Functions gives
developers the flexibility to use a variety of popular web frameworks and
iterate quickly, while Lambda handles scaling, multi-region distribution, and
active CPU billing.
• Made AWS Continuum—an AI-powered security service that automatically
discovers, prioritizes, validates, and remediates software vulnerabilities at
machine speed—generally available. Also announced that it’s bringing Continuum
into Anthropic’s Claude Code, OpenAI’s Codex, and AWS’s Kiro. Continuum is
already being used by companies like Capital One, IBM, Infor, Luminate, and
Robinhood.
• Expanded Amazon Quick, an intelligent AI work companion, into Outlook, Word,
PowerPoint, and Excel. It can also now keep running when your laptop is closed.
Companies like Principal Financial Group, GoDaddy, Autodesk, BMW, Mondelēz, 3M,
Southwest Airlines, EchoStar, and DXC are choosing Quick because it’s built for
work, connects to their company data, and keeps that data secure.
• Open-sourced Kiro Crew, a persistent workspace that remembers a developer’s
context, learns how they work, and coordinates multiple agents to work in
parallel and run scheduled and long-running tasks unattended.
• Acquired DuckLabs, the company behind the open source data analysis tool
DuckDB. With DuckDB, AWS customers will be able to write their SQL analytics
query once and then execute using any AWS analytics service, so for the first
time in analytics, customers will have zero migration or portability costs
between query engines.
• Made it even easier to adopt its custom AI accelerator, Trainium, with
TorchNeuron. TorchNeuron lets developers run existing PyTorch code (which most
already use) on Trainium without rewriting a thing.
• Increased selection from notable brands like Banana Republic, Jean Paul
Gaultier fragrances, Carolina Herrera fragrances, La-Z-Boy, The Farmer’s Dog,
and FAO Schwarz by more than 20% year-over-year.
• Announced that Amazon helped U.S. customers save billions—averaging over
$1,000 per customer each year for 100 million+ customers—through everyday low
prices, deals, free delivery, fuel savings, and prescription savings.
• Delivered its fastest Q3 speeds ever for Prime members, with more than 1.5
billion items arriving same-day or overnight in the quarter.
• Continued expanding its ultra-fast delivery service, Amazon Now, which is now
available in over 450 towns and cities around the world. The number of items
ordered through Amazon Now is up 10x year-over-year.
• Continued growing its global Grocery business, with fresh groceries and
everyday essentials growing about 3x faster than the rest of the store and
representing about half of all units sold in Q3.
• Made it even easier for independent sellers to grow their businesses with new
tools like Seller Assistant workflows (handles routine tasks like restocking and
pricing around the clock), a plugin that integrates Seller Assistant into Amazon
Quick and Anthropic’s Claude, and the ability to manage listings, orders, and
profitability across multiple channels directly from Seller Central.
• Continued to drive rapid adoption of Alexa for Shopping, its agentic shopping
assistant, which was used by 400 million+ customers in the last 12 months, with
customer interactions up 570% year-over-year.
• Added 100+ new capabilities to Alexa for Shopping so tasks that used to
require multiple clicks—like building gift lists, adjusting Subscribe & Save
deliveries, managing payments and memberships, and adding new delivery
addresses—can now be completed with simple conversations.
• Made Amazon Pharmacy even faster with 3-hour prescription delivery now
available in more than 350 cities. The number of customers using Amazon Pharmacy
is up over 60% year-over-year, and repeat customers are up more than 50% year-
over-year.
• Introduced Amazon Ads Agent for advertisers, bringing together Amazon’s full
offering under a single, AI-first platform. Backed by trillions of shopping,
browsing, and streaming signals, Amazon Ads Agent supports advertisers at every
step with insights, answers, and the ability to take action on their behalf.
• Launched Full-Funnel Campaigns in Amazon Ads Agent for all U.S. advertisers,
bringing sponsored ads, display, video, and streaming TV into a single campaign.
Advertisers provide initial inputs, then Amazon’s AI plans, executes, and
continuously optimizes the rest.
• Kicked off the fifth season of Thursday Night Football on Prime Video,
averaging 17.7 million viewers through six games according to Nielsen, its best
start ever and a 16% increase over last year’s full-season average.
• Debuted the second season of NBA on Prime in more than 200 countries,
attracting more than two million viewers in the U.S. during its season-opening
doubleheader, more than doubling last year’s full-season average, according to
Nielsen.
• Drew 66 million viewers globally for Season Four of Reacher on Prime Video in
its first 28 days.
• Exceeded $1.2 billion in global box office so far in 2026 for Amazon MGM
Studios, as audiences flocked to movies like Project Hail Mary and Verity .
• Drove strong early demand for the launch of its most powerful devices lineup
yet, with 34 new products across Echo, Kindle, Amazon Alexa Tablets, Fire TV,
Ring, Blink, and Bee.
• Expanded Alexa+ to Australia, India, and Japan, and made Alexa+ available for
free to U.S. customers with compatible Fire TV devices.
• Remains on track to begin initial service of its Amazon Leo low Earth orbit
satellite service later this year, and signed a strategic agreement with AT&T,
which will be the first major U.S. telecom provider to offer Leo connectivity to
enterprise and public-sector customers.
• Began offering paid rides to customers in Zoox autonomous robotaxis in Las
Vegas and started testing in San Diego and Houston. Zoox is now operating in 12
U.S. cities.
• Introduced Built Together, a new $1 billion community investment in U.S. data
center communities to provide increased support for priorities communities value
most, including free community college and trades training, energy and water
efficiency upgrades for schools, community buildings and homes, and flexible
annual funding for local priorities like roads, fire equipment, affordable
housing, and food security.
• Used its logistics network to donate and deliver 450,000+ emergency supplies
to recovery efforts from flash floods in Nepal, wildfires in Washington, and a
magnitude 7.4 earthquake in Colombia through its Disaster Relief Program.
• Announced plans to hire more than 300,000 seasonal, part-time, and full-time
employees across its U.S. operations this holiday season.
• Announced $1.5 billion+ investment to raise minimum starting pay for U.S.
full-time operations employees to $20 an hour, and added a new grocery discount
and lifetime banking benefit for its teammates.
Financial Guidance
The following forward-looking statements reflect Amazon.com’s expectations as of
October 29, 2026, and are subject to substantial uncertainty. Our results are
inherently unpredictable and may be materially affected by many factors, such as
fluctuations in foreign exchange rates and energy prices, changes in global
economic and geopolitical conditions, tariff and trade policies, resource and
supply volatility, including for memory chips, and customer demand and spending
(including the impact of recessionary fears), inflation, interest rates,
regional labor market constraints, world events, the rate of growth of the
internet, online commerce, cloud services, and new and emerging technologies,
and the various factors detailed below.
Fourth Quarter 2026 Guidance
• Net sales are expected to be between $240.0 billion and $247.0 billion, or to
grow between 12% and 16% compared with fourth quarter 2025. This guidance
anticipates an unfavorable impact of approximately 60 basis points from foreign
exchange rates. Advertising revenue grew 12% year-over-year excluding changes in
foreign exchange rates in the third quarter 2026 impacted by timing anomalies
primarily related to Prime Day (and a couple other timing factors). We expect
year-over-year advertising revenue to grow in the high teens in fourth quarter
2026.
• Operating income is expected to be between $28.5 billion and $33.5 billion,
compared with $25.0 billion in fourth quarter 2025.
• We continue to expect 2026 cash capital expenditures to be approximately $220
billion.
• This guidance assumes, among other things, no impact from energy derivative
contract remeasurements, and that no additional business acquisitions,
restructurings, or legal settlements are concluded.
Conference Call Information
A conference call will be webcast live today at 2:00 p.m. PT/5:00 p.m. ET, and
will be available for at least three months at amazon.com/ir. This call will
contain forward-looking statements and other material information regarding the
Company’s financial and operating results.
Forward-Looking Statements
These forward-looking statements are inherently difficult to predict. Actual
results and outcomes could differ materially for a variety of reasons,
including, in addition to the factors discussed above, the amount that
Amazon.com invests in new business opportunities and the timing of those
investments, the mix of products and services sold to customers, the mix of net
sales derived from products as compared with services, the extent to which we
owe income or other taxes, competition, management of growth, potential
fluctuations in operating results, international growth and expansion, the
outcomes of claims, litigation, government investigations, and other
proceedings, fulfillment, sortation, delivery, and data center optimization,
risks of inventory management, variability in demand, the degree to which the
Company enters into, maintains, and develops commercial agreements, proposed and
completed acquisitions and strategic transactions, payments risks, and risks of
fulfillment throughput and productivity. Other risks and uncertainties include,
among others, risks related to new products, services, and technologies,
security incidents, system interruptions, government regulation and taxation,
and fraud. In addition, global economic and geopolitical conditions and
additional or unforeseen circumstances, developments, or events may give rise to
or amplify many of these risks. More information about factors that potentially
could affect Amazon.com’s financial results is included in Amazon.com’s filings
with the Securities and Exchange Commission (“SEC”), including its most recent
Annual Report on Form 10-K and subsequent filings.
Additional Information
Our investor relations website is amazon.com/ir and we encourage investors to
use it as a way of easily finding information about us. We promptly make
available on this website, free of charge, the reports that we file or furnish
with the SEC, corporate governance information (including our Code of Business
Conduct and Ethics), and select press releases, which may contain material
information about us, and you may subscribe to be notified of new information
posted to this site.
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor
focus, passion for invention, commitment to operational excellence, and long-
term thinking. Amazon strives to be Earth’s Most Customer-Centric Company,
Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews,
1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon,
AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV,
Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate
Pledge are some of the things pioneered by Amazon. For more information, visit
amazon.com/about and follow @AmazonNews.
AMAZON.COM, INC.
Consolidated Statements of Cash Flows
(in millions)
(unaudited)
Th… Ni… Tw…
Mo… Mo… Mo…
En… En… En…
Se… Se… Se…
20… 30, 20… 20… 30, 20… 2025 30, 2026
──────────────────────────────────────────────────────────────────────────────
C…
C…
E…
A…
R… $ 61… $ 80… $ 82… $ 90… $ 78… $ 70…
C…
B…
OF
P…
O…
A…
N… 21… 20… 56… 11… 76… 13…
i…
A…
to
r…
n…
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to
n…
c…
f…
o…
a…
D…
a…
a…
of
p…
a…
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a… 16… 20… 46… 59… 61… 79…
c…
c…
c…
o…
l…
a…
a…
o…
S… 4,… 5,… 15… 15… 20… 19…
c…
N…
e… -1… 694 -1… -6… -1… -6…
(…
n…
D…
i… 10… 5,… 10… 35… 9,… 36…
t…
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in
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a…
a…
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A…
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a…
o…
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a…
A… 2,… 1,… 166 2,… 8,… 13…
p…
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a…
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N…
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by 35… 42… 85… 11… 13… 16…
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of
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p…
by -2… -1… -9… -2… -1… -3…
(…
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s… 3,… 5,… 7,… 20… 9,… 22…
d…
a…
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a…
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l…
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R…
of -1… -7 -3… -2… -6… -4…
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d…
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f…
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of -82 -1… -2… -2… -6… -3…
f…
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by -44 48… -2… 11… -5… 12…
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c… -3… 72 1,… 18 -2… 155
c…
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a…
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in
c… 9,… -2… -1… -3… -8… -1…
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e…
a…
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c…
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A…
R… $ 70… $ 58… $ 70… $ 58… $ 70… $ 58…
C…
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OF
P…
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p…
f…
i…
on $ 249 $ 1,… $ 1,… $ 2,… $ 1,… $ 2,…
d…
n…
of
c…
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C…
p…
f… 4,… 4,… 11… 12… 14… 15…
o…
l…
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f…
i… 76 116 219 303 289 379
on
f…
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a…
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AMAZON.COM, INC.
Consolidated Statements of Operations
(in millions, except per share data)
(unaudited)
Three Nine
Months Months
Ended Ended
Septem… Septemb…
2025 30, 2026 2025 30, 2026
──────────────────────────────────────────────────────────────────────────────
Net
product $ 74,058 $ 75,296 $ 206,274 $ 224,202
sales
Net
service 106,111 126,648 297,264 359,867
sales
Total
net 180,169 201,944 503,538 584,069
sales
Operat…
expens…
Cost of 88,670 94,573 246,455 277,814
sales
Fulfil… 27,679 29,997 78,248 86,919
Techno…
and 28,962 34,814 79,122 97,539
infras…
Sales
and 11,686 11,649 32,865 33,661
market…
General
and 2,875 2,701 8,468 8,076
admini…
Other
operat…
expense 2,875 134 3,382 671
(incom…
net
Total
operat… 162,747 173,868 448,540 504,680
expens…
Operat… 17,422 28,076 54,998 79,389
income
Intere… 1,100 1,187 3,251 3,617
income
Intere… -538 -1,691 -1,595 -3,805
expense
Other
income 10,186 -703 14,052 68,359
(expen…
net
Total
non-op… 10,748 -1,207 15,708 68,171
income
(expen…
Income
before 28,170 26,869 70,706 147,560
income
taxes
Provis…
for -6,910 -6,180 -14,141 -33,939
income
taxes
Equity…
invest…
activi… -73 -4 -87 -34
net
of tax
Net $ 21,187 $ 20,685 $ 56,478 $ 113,587
income
Basic
earnin… $ 1.98 $ 1.92 $ 5.31 $ 10.55
per
share
Diluted
earnin… $ 1.95 $ 1.89 $ 5.22 $ 10.42
per
share
Weight…
shares
used in
comput…
of
earnin…
per
share:
Basic 10,674 10,797 10,638 10,770
Diluted 10,845 10,929 10,815 10,903
AMAZON.COM, INC.
Consolidated Statements of Comprehensive Income
(in millions)
(unaudited)
Three Nine
Months Months
Ended Ended
Septemb… Septemb…
2025 30, 2026 2025 30, 2026
──────────────────────────────────────────────────────────────────────────────
Net $ 21,187 $ 20,685 $ 56,478 $ 113,587
income
Other
compre…
income
(loss):
Foreign
curren…
transl…
adjust…
net of -690 -107 4,159 -1,670
tax of
$27,
$141,
$(181),
and $62
Unreal…
gains
(losse…
on net
invest…
hedging
instru… — 119 — 263
net of
tax of
$0,
$(37),
$0, and
$(82)
Availa…
debt
securi…
Change
in net
unreal…
gains
(losse…
net of 12,397 35,974 12,474 78,788
tax of
$(3,79…
$(12,2…
$(3,82…
and
$(26,2…
Less:
reclas…
adjust…
for net
losses
(gains)
includ…
in
“Other
income -1,795 4 -4,266 -3,333
(expen…
net,”
net of
tax of
$512,
$(1),
$1,326,
and
$1,141
Net 10,602 35,978 8,208 75,455
change
Other,
net of
tax of 1 1 — —
$0, $0,
$0, and
$(1)
Total
other
compre… 9,913 35,991 12,367 74,048
income
(loss)
Compre… $ 31,100 $ 56,676 $ 68,845 $ 187,635
income
AMAZON.COM, INC.
Segment Information
(in millions)
(unaudited)
Three Nine
Mont… Mon…
Ended End…
Sept… Sep…
Nor… 30, 30,
Ame… 2025 2026 2025 2026
──────────────────────────────────────────────────────────────────────────────
Net $ 106,… $ 112,… $ 299,… $ 333…
sal…
Ope… 101,… 104,… 281,… 307…
exp…
Ope… $ 4,789 $ 8,723 $ 18,1… $ 26,…
inc…
Int…
Net $ 40,8… $ 43,1… $ 111,… $ 125…
sal…
Ope… 39,6… 41,5… 107,… 120…
exp…
Ope… $ 1,199 $ 1,580 $ 3,710 $ 4,7…
inc…
AWS
Net $ 33,0… $ 45,9… $ 93,1… $ 125…
sal…
Ope… 21,5… 28,2… 60,0… 77,…
exp…
Ope… $ 11,4… $ 17,7… $ 33,1… $ 48,…
inc…
Con…
Net $ 180,… $ 201,… $ 503,… $ 584…
sal…
Ope… 162,… 173,… 448,… 504…
exp…
Ope… 17,4… 28,0… 54,9… 79,…
inc…
Tot…
non… 10,7… -1,2… 15,7… 68,…
inc…
(ex…
Pro…
for -6,9… -6,1… -14,… -33…
inc…
tax…
Equ…
inv…
act… -73 -4 -87 -34
net
of
tax
Net $ 21,1… $ 20,6… $ 56,4… $ 113…
inc…
Seg…
Hig…
Y/Y
net
sal…
gro…
Nor… 11 % 6 % 10 % 11 %
Ame…
Int… 14 5 12 13
AWS 20 39 18 35
Con… 13 12 12 16
Net
sal…
mix:
Nor… 59 % 56 % 59 % 57 %
Ame…
Int… 23 21 22 21
AWS 18 23 19 22
Con… 100 % 100 % 100 % 100 %
AMAZON.COM, INC.
Consolidated Balance Sheets
(in millions, except per share data)
September 30,
December 31, 2025 2026
──────────────────────────────────────────────────────────────────────────────
-unaudited
ASSETS
Current assets:
Cash and cash $ 86,810 $ 55,783
equivalents
Marketable 36,219 58,443
securities
Inventories 38,325 42,632
Accounts
receivable, net 67,729 98,242
and other
Total current 229,083 255,100
assets
Property and 357,025 508,862
equipment, net
Operating 86,054 96,910
leases
Goodwill 23,273 23,743
Other assets 122,607 358,775
Total assets $ 818,042 $ 1,243,390
LIABILITIES AND
STOCKHOLDERS’
EQUITY
Current
liabilities:
Accounts $ 121,909 $ 158,715
payable
Accrued
expenses and 75,520 77,559
other
Unearned 20,576 21,708
revenue
Total current 218,005 257,982
liabilities
Long-term lease 87,339 98,824
liabilities
Long-term debt 65,648 173,125
Other long-term 35,985 99,858
liabilities
Commitments and
contingencies
Stockholders’
equity:
Preferred stock
($0.01 par
value; 500
shares — —
authorized; no
shares issued
or
outstanding)
Common stock
($0.01 par
value; 100,000
shares
authorized;
11,246 and 112 113
11,326
shares issued;
10,731 and
10,811 shares
outstanding)
Treasury stock, -7,837 -7,837
at cost
Additional 140,024 154,924
paid-in capital
Accumulated
other
comprehensive 28,230 102,278
income
(loss)
Retained 250,536 364,123
earnings
Total
stockholders’ 411,065 613,601
equity
Total
liabilities and $ 818,042 $ 1,243,390
stockholders’
equity
AMAZON.COM, INC.
Supplemental Financial Information and Business Metrics
(in millions, except per share data)
(unaudited)
…
… Y…
… Q2 Q3 Q4 Q1 Q2 Q3 %
… 2… 2… 2… 2… 2… 2… C…
──────────────────────────────────────────────────────────────────────────────
…
…
…
… $ 1… $ 1… $ … $ … $ … $ … … %
…
…
…
…
…
…
…
… 12 % 16 % … % … % … % … % N…
…
…
…
…
…
…
…
…
…
… $ 1… $ 1… $ … $ … $ … $ … … %
…
…
…
…
…
…
…
…
…
… $ 1… $ 1… $ … $ … $ … $ … … %
…
…
…
…
…
… 1… 1… … … … … 1 %
…
…
…
…
… 1… 1… … … … … 1 %
…
…
… 2… 2… … … … … … %
…
…
…
…
…
% 2… % 2… % … % … % … % … % N…
…
…
…
…
…
…
…
…
… $ 1… $ 1… $ … $ … $ … $ … … %
…
…
…
…
…
… 12 % 12 % … % … % … % … % N…
…
…
…
…
…
…
… $ 6… $ 6… $ … $ … $ … $ … … %
…
…
…
…
…
…
… 11 % 11 % … % … % … % … % N…
…
…
…
…
… $ 1… $ 1… $ … $ … $ … $ … … %
…
…
…
… $ 1… $ 1… $ … $ … $ … $ … N…
…
…
…
…
…
… 30 % -1 % … % … % … % … % N…
…
…
…
…
…
…
…
% 1… % 9… % … % … % … % … % N…
…
…
…
…
…
… $ 7… $ 7… $ … $ … $ … $ … … %
…
…
…
…
…
… 40 % 25 % … % … % … % … % N…
…
…
…
…
…
…
…
…
% 1… % 1… % … % … % … % … % N…
…
…
…
…
… $ 1… $ 2… $ … $ … $ … $ … … %
…
…
…
… $ 1… $ 1… $ … $ … $ … $ … … %
…
…
…
… $ 7… $ 7… $ … $ … $ … $ … … %
…
…
…
…
…
… $ 6… $ 7… $ … $ … $ … $ … … %
…
…
…
______________________________
(1) Free cash flow is cash flow from operations reduced by “Purchases of
property and equipment, net of proceeds from sales and incentives.”
AMAZON.COM, INC.
Supplemental Financial Information and Business Metrics
(in millions)
(unaudited)
…
… …
… Q2 Q3 Q4 … … … %
… 2… 2… 2… … … … …
──────────────────────────────────────────────────────────────────────────────
… $ 1… $ 1… $ 1… $ 1… $ 1… $ 1… 6 %
…
…
…
…
… 11 % 11 % 10 % 12 % 16 % 6 % …
…
…
…
…
… $ 4… $ 4… $ 4… $ 4… $ 4… $ 4… 11 %
…
…
… $ 7… $ 4… $ 1… $ 8… $ 9… $ 8… 82 %
…
…
…
… $ -… $ -… $ -… $ -… $ -6 $ 43 …
…
…
…
…
…
… 49 % -… % 25 % 42 % 21 % 81 % …
…
…
…
…
…
…
…
%
… 7… % 4… % 9… % 7… % 7… % 7… % …
…
…
…
…
…
… $ 2… $ 2… $ 2… $ 3… $ 3… $ 3… 37 %
…
…
…
…
…
…
% 7… % 6… % 6… % 7… % 7… % 8… % …
…
…
…
…
…
…
…
… $ 3… $ 4… $ 5… $ 3… $ 4… $ 4… 5 %
…
…
…
…
… 11 % 10 % 11 % 11 % 15 % 8 % …
…
…
…
…
… $ 1… $ 1… $ 1… $ 1… $ 1… $ 1… 14 %
…
…
… $ 1… $ 1… $ 1… $ 1… $ 1… $ 1… 32 %
…
…
…
… $ 3… $ 3… $ 3… $ 3… $ -… $ -… …
…
…
…
…
…
… 3… % -… % -… % 6 % 18 % 42 % …
…
…
…
…
…
…
…
% 4… % 2… % 2… % 3… % 4… % 3… % …
…
…
…
…
…
… $ 5… $ 5… $ 4… $ 5… $ 5… $ 5… 15 %
…
…
…
…
…
…
% 3… % 3… % 2… % 3… % 3… % 3… % …
…
…
…
…
…
…
… $ 3… $ 3… $ 3… $ 3… $ 4… $ 4… 39 %
…
…
…
…
… 17 % 20 % 24 % 28 % 37 % 39 % …
…
…
…
…
… $ 1… $ 1… $ 1… $ 1… $ 1… $ 1… 32 %
…
…
… $ 1… $ 1… $ 1… $ 1… $ 1… $ 1… 55 %
…
…
…
… $ -… $ -… $ -… $ -… $ -… $ 65 …
…
…
…
…
…
… 10 % 11 % 19 % 26 % 64 % 55 % …
…
…
…
…
…
…
% 3… % 3… % 3… % 3… % 3… % 3… % …
…
…
…
…
…
… $ 4… $ 4… $ 4… $ 4… $ 5… $ 6… 39 %
…
…
…
…
…
…
% 3… % 3… % 3… % 3… % 3… % 3… % …
…
…
…
…
AMAZON.COM, INC.
Supplemental Financial Information and Business Metrics
(in millions, except employee data)
(unaudited)
Y…
… Q2 Q3 Q4 Q1 Q2 Q3 %
… 2… 2… 2… 2… 2… 2… C…
──────────────────────────────────────────────────────────────────────────────
…
… $ 6… $ 6… $ … $ … $ … $ … 2 %
…
…
…
…
… 10 % 8 % 8 % 9 % … % 2 % N…
…
…
…
…
… $ 5… $ 5… $ … $ … $ … $ … 2 %
…
…
…
…
… 7 % 7 % 5 % 4 % 4 % 2 % N…
…
…
…
…
… $ 4… $ 4… $ … $ … $ … $ … 9 %
…
…
…
…
…
… 10 % 11 % … % … % … % … % N…
…
…
…
…
…
… $ 1… $ 1… $ … $ … $ … $ … … %
…
…
…
…
… 22 % 22 % … % … % … % … % N…
…
…
…
…
… $ 1… $ 1… $ … $ … $ … $ … … %
…
…
…
…
… 11 % 10 % … % … % … % … % N…
…
…
…
… $ 3… $ 3… $ … $ … $ … $ … … %
…
…
… 17 % 20 % … % … % … % … % N…
…
…
…
… $ 1… $ 1… $ … $ … $ … $ … … %
…
…
…
… 18 % 7 % 7 % … % … % … % N…
…
…
…
…
…
…
…
… $ 2… $ 1… $ … $ … $ … $ … … %
…
… $ 8… $ 6… $ … $ … $ … $ … … %
…
… $ 3… $ 2… $ … $ … $ … $ … … %
…
…
… $ 1… $ 8… $ … $ … $ … $ … … %
…
…
… $ 5… $ 4… $ … $ … $ … $ … … %
…
…
… $ 6… $ 4… $ … $ … $ … $ … … %
…
…
…
…
… $ 2… $ 2… $ … $ … $ … $ … … %
…
…
…
… 6 % 8 % … % … % … % … % N…
…
…
…
…
…
…
… 12 % 11 % … % … % … % … % N…
…
…
…
…
…
…
…
…
% 62 % 62 % … % … % … % … % N…
…
…
…
…
…
…
…
…
…
… 1… 1… … … … … 4 %
…
&
…
…
…
…
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(1) Includes product sales and digital media content where we record revenue
gross. We leverage our retail infrastructure to offer a wide selection of
consumable and durable goods that includes media products available in both a
physical and digital format, such as books, videos, games, music, and software.
These product sales include digital products sold on a transactional basis.
Digital media content subscriptions that provide unlimited viewing or usage
rights are included in “Subscription services.”
(2) Includes product sales where our customers physically select items in a
store. Sales to customers who order goods online for delivery or pickup at our
physical stores are included in “Online stores.”
(3) Includes commissions and any related fulfillment and shipping fees, and
other third-party seller services.
(4) Includes sales of advertising services to sellers, vendors, publishers,
authors, and others, through programs such as sponsored ads, display, and video
advertising.
(5) Includes annual and monthly fees associated with Amazon Prime memberships,
as well as digital video, audiobook, digital music, e-book, and other non-AWS
subscription services.
(6) Includes sales related to various other offerings (such as shipping
services, healthcare services, and certain licensing and distribution of video
content) and our co-branded credit card agreements.
(7) Excludes the impact of Whole Foods Market.
Amazon.com, Inc.
Certain Definitions
Customer Accounts
• References to customers mean customer accounts established when a customer
places an order through one of our stores. Customer accounts exclude certain
customers, including customers associated with certain of our acquisitions,
Amazon Payments customers, AWS customers, and the customers of select companies
with whom we have a technology alliance or marketing and promotional
relationship. Customers are considered active when they have placed an order
during the preceding twelve-month period.
Seller Accounts
• References to sellers means seller accounts, which are established when a
seller receives an order from a customer account. Sellers are considered active
when they have received an order from a customer during the preceding twelve-
month period.
AWS Customers
• References to AWS customers mean unique AWS customer accounts, which are
unique customer account IDs that are eligible to use AWS services. This includes
AWS accounts in the AWS free tier. Multiple users accessing AWS services via one
account ID are counted as a single account. Customers are considered active when
they have had AWS usage activity during the preceding one-month period.
Units
• References to units mean physical and digital units sold (net of returns and
cancellations) by us and sellers in our stores as well as Amazon-owned items
sold in other stores. Units sold are paid units and do not include units
associated with AWS, certain acquisitions, certain subscriptions, rental
businesses, or advertising businesses, or Amazon gift cards.
Contacts:
Amazon Investor Relations Amazon Public Relations
amazon-ir@amazon.com amazon-pr@amazon.com
amazon.com/ir amazon.com/pr