Rest of the answer
The amount of the accrued liability for free food offers was approximately $4 million as of March 31, 2016. We do not recognize any revenue on free food coupons issued to or redeemed by customers.
We will revise our accounting policy in future filings to describe our accounting for our promotions and sales incentives beginning with our next 10-Q filing, to include additional disclosures similar to the following:
The Company recognizes revenue, net of discounts and incentives, when payment is tendered at the point of sale. The Company recognizes a liability for offers of free food by estimating the cost to satisfy the offer based on company–specific historical redemption patterns for similar promotions. These costs are recognized in other operating costs in the consolidated statement of operations and in accrued liabilities in the consolidated balance sheet. The Company reports revenue net of sales and other sales related taxes collected from customers and remitted to governmental taxing authorities.
Additionally, we will discuss the contribution of these promotions to revenue and operating income, to the extent that they are material and practical to quantify, in future filings in Management’s Discussion and Analysis of Financial Condition and Results of Operations under the Other Operating Costs caption, as appropriate. An example of such an expanded disclosure that we will include in our next 10-Q filing, if material, is as follows:
Other operating costs include, among other items, marketing and promotional costs, bank and credit card fees, and restaurant utilities and maintenance costs. Other operating costs as a percentage of revenue increased for the three and six months ended June 30, 2016 due primarily to an increase in marketing and promotional spend, which contributed $XX million and $XX million to the increase, as well as lower average restaurant sales, and expenses for kitchen supplies and repairs and maintenance as we enhance food safety protocols in our restaurants. We will continue to invest in marketing and promotional activities in order to regain customers after the recent food-borne illness incidents.
As previously stated, promotional offers of free food do not directly impact revenue. Furthermore, given the unusual sales trends resulting from the food borne-illness incidents, we were unable to calculate or accurately estimate any indirect impact that promotional activity had on revenue. Consequently, we do not believe any further disclosure quantifying the potential impact of promotional activity on revenue would have been appropriate in our Form 10-Q for the period ended March 31, 2016. In future filings, we will disclose any quantifiable, material impacts of promotional offers on changes in revenue.