AddedRisk Factors
Beyond these direct costs, a cybersecurity incident could cause reputational harm, loss of member, prospective member, technology platform client, employee or other third-party partner confidence, reduced demand for our products or services, and diversion of management and employee resources. Any of the foregoing could materially and adversely affect our business, financial condition, and results of operations. See “Information Technology and Data Risks—Cyberattacks and other security incidents and compromises could have an adverse effect on our business and systems, harm our brand and our reputation and expose us to liability. Efforts to prevent and respond to these attacks and incidents are costly” for additional information on the risks of cyberattacks and other security incidents to our business.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
AddedRisk Factors
acquisition candidates can be difficult, time-consuming and costly, and we may not be able to successfully complete identified acquisitions. The risks we face in connection with acquisitions include, among others:
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
AddedRisk Factors
successfully innovate and continue to deliver a superior member and technology platform client experience, members’ and clients’ demand for our products may decrease and our growth and operations may be harmed.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
AddedRisk Factors
Our SoFi Crypto offering exposes us to additional fraud risk. Cryptocurrency transactions and related activities are subject to elevated fraud risks due to factors such as pseudonymity, rapid transaction settlement, limited ability to reverse transactions, evolving fraud techniques, and the use of decentralized or third-party platforms that may be outside our control. Fraudulent activities may include account takeovers, social engineering schemes, scams, theft of private keys, malware attacks, and misuse of our platforms to facilitate illicit activity.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RemovedRisk Factors
•termination of one or more of our warehouse facilities on which we are highly dependent;
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedRisk Factors
•successfully integrate our past and future acquisitions, including continuing to develop Wyndham’s technology, performing functions in home loans origination, such as home loans processing and underwriting, and managing the origination of new home loan types;
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedRisk Factors
parties’ use of such technologies may impact their ability to carry out certain functions or impact the quality of their service or performance.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedRisk Factors
activity may not be detected until well after it occurs and the severity and potential impact may not be fully known for a substantial period of time after it has been discovered.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedRisk Factors
investigations, required corrective action and remediation, regulatory enforcement actions, class action lawsuits, and harm to our reputation.
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RemovedRisk Factors
There can be no assurance that we will maintain compliance with all financial and other covenants included in our warehouse facilities in the future.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedRisk Factors
Wyndham's liability to its loan investors and loan insurers for mortgage loans originated by Wyndham, including repurchase obligations that might not be contingent upon the investor proving an error by Wyndham.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedRisk Factors
We expect that checking and savings, a deposit account product, will continue to provide us with an important source of deposits to use for cost-effective funding of loan originations and other activities. However, revenue growth for checking and savings is dependent on increasing the volume of members who open an account and on growing balances in those accounts. Although our checking and savings account product has grown since its introduction in the first quarter of 2022, there is no
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedRisk Factors
The operation of our rewards program for the SoFi Unlimited 2% Credit Card and the SoFi Everyday Cash Rewards could have a negative impact on the revenue for our Credit Card program. In December 2024, the CFPB published a Consumer Financial Protection Circular, which warned that the CFPB is scrutinizing and taking actions against operators of credit card reward programs, and declared it may be unlawful to devalue earned rewards, use fine print to disclose conditions for earning or redeeming rewards, or change the benefits for which rewards may be earned and redeemed. This guidance could make it more expensive to operate the rewards program and limit our ability to adapt the program to changing economic conditions.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedRisk Factors
Legislative and regulatory actions have had and could continue to have a significant impact on our student loan refinancing business. On March 27, 2020, the CARES Act was signed into law. In compliance with the CARES Act, payments and interest accrual on all loans owned by the U.S. Department of Education were initially suspended through September 30, 2020, a pause on student loan repayments that was subsequently extended through August 30, 2023 by a series of executive actions. Interest on federal student loans began accruing on September 1, 2023 and borrowers’ first loan payments were due in October 2023. Although federal student loans are back in repayment, the increased focus in recent years by policymakers on outstanding federal student loans, including, among other things, on the total volume of outstanding loans and on the number of loans outstanding per borrower, has led to discussion of additional potential legislative and regulatory actions and other possible steps to, among other things:
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedRisk Factors
•permit private education loans such as our refinanced student loan and in-school student loan products to be discharged in bankruptcy without the need to show undue hardship;
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedRisk Factors
•amend the federal postsecondary education loan programs, including to reduce interest rates on certain loans, to revise repayment plans, to make income-driven repayment plans more attractive to borrowers, to implement broader loan forgiveness plans, to provide for refinancing of private education loans into federal student loans at low interest rates, to reduce or eliminate the Grad PLUS program (which authorizes loans that comprise a substantial portion of our student loan refinancing business) and to provide for refinancing of existing federally held student loans into new federal student loans at low interest rates;
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RewordedRisk Factors
We Despite the implementation of security measures, our internal computer and information technology systems and infrastructure and those of our third-party service providers and other contractors and consultants upon which our business relies have experienced and are at constant risk of cyber-attacks or cyber intrusions via viruses, worms, break-ins, breakdown, wrongful intrusions, wrongful conduct by insider employees or vendors, malware, ransomware and other malicious software programs, attacks enhanced or facilitated by AI, social engineering (including phishing attacks, attacks), business email compromises, hacking, data breaches, denial-of-service attacks or other attacks and similar disruptions from the unauthorized use of or access to computer systems (including from internal and external sources) that attack our products or otherwise exploit any vulnerabilities in our systems or those of our third-party service providers, or attempt to fraudulently induce our members, prospective members, technology platform clients and the customers of our technology platform clients, employees, third-party service providers or others to disclose passwords or other sensitive information or unwittingly provide access to our systems or data.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedRisk Factors
(iii) safeguarding and custody of client assets; and (iv) A fourth proposed rule regarding expansion of the scope of activities and relationships that make a person an investment advice fiduciary under Section 3(21) of the Employee Retirement Income Security Act of 1974 and Section 4975 of the Internal Revenue Code. Code (the “Retirement Security Rule”) was stayed by two Fifth Circuit federal district courts, and the Department of Labor (the “DOL”) decided not to appeal the decisions.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedRisk Factors
However, a SoFi private education loan loans may be discharged in bankruptcy in certain situations, such as if a debtor files an adversary claim and the bankruptcy court determines that the loan is either not a qualified education loan (as defined in 225(d)(4)) of the Internal Revenue Code) or determines that not discharging the debt would impose an undue hardship on the debtor and the debtor’s dependents.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedRisk Factors
If passed, the final version of The Data (Use and Access) Act 2025 has been enacted in the UK Bill may have which has the effect of further altering the similarities between the UK and EEA data protection regime and threaten the UK Adequacy Decision from the EC. regime.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedRisk Factors
In the event that a third-party service provider for any reason fails to perform such functions, including through negligence, willful misconduct or fraud, our ability to process payments and perform other operational functions for which we currently rely on such third-party service providers will suffer and our business, cash flows and future prospects may be negatively impacted.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedRisk Factors
SoFi Bank is subject to the regulatory and supervisory jurisdiction of the OCC with respect to the BSA and its implementing regulations applicable to banks. banks, and the Company and its non-bank subsidiaries, including our technology platform, are subject to the regulatory and supervisory jurisdiction of the Federal Reserve with respect to anti-money laundering and sanctions regulations.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedRisk Factors
The process of developing new technologies and products is complex, and if we are unable to successfully innovate and continue to deliver a superior member and technology platform client experience, members’ and clients’ demand for our products may decrease and our growth and operations may be harmed.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedRisk Factors
Furthermore, if our vendors and/or service providers are or become subject to laws and regulations in the jurisdictions that have enacted more stringent and expansive legislation applicable to privacy, information and/or data protection, the costs that these vendors and service providers must incur in becoming compliant may be passed along to us, resulting in increasing costs on our business.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedRisk Factors
Furthermore, third parties may rely on artificial intelligence AI or machine learning for the services they provide us and, given that the regulatory framework relating to the use of AI and machine learning and artificial services in the provision of financial services is still developing, the third parties’ use of such technologies may impact their ability to carry out certain functions or impact the quality of their service or performance.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedRisk Factors
As a result, we and the whole loan purchasers and Loan Platform Business counterparties who hold our loans or securitization investors or warehouse lenders who hold securities backed by our loans may receive principal payments earlier than anticipated, and fewer interest payments than anticipated, and face certain reinvestment risks, such as the inability to acquire loans on equally attractive terms as the prepaid loans.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedRisk Factors
In addition, we could be required to disclose such federal, state, or local government actions or court orders to the CFPB’s registry of corporate offenders that others who have broken consumer laws, supervisory or enforcement authority over us, which could be time-consuming time consuming and costly, increase our legal and compliance costs, increase demand on our systems and resources, resources and adversely impact our reputation.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedRisk Factors
This Although the rule’s original compliance deadlines are currently stayed as part of ongoing litigation, and are not being enforced while the CFPB reconsiders the rule, if implemented this could increase our compliance costs, volatility in our customer base, and the risk of fraudulent access to consumers’ personal financial information.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
Quiet changesRisk Factors
In addition, purchases of our loans by these purchasers have historically fluctuated and may continue to fluctuate based on a number of factors, some certain of which may be outside of our control, including economic conditions, the availability of alternative investments, changes in the terms of the loans, loans offered by competitors, prevailing interest rates and a change in business plan, liquidity or strategy by the purchaser.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
Quiet changesRisk Factors
Any Furthermore, any contractual protections we may have from our third-party service providers may not be sufficient to adequately protect us against such consequences, and we may be unable to enforce any such contractual protections.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
Quiet changesRisk Factors
For example, the terms of the Capped Call Transactions may be subject to adjustment, modification or, in some certain cases, renegotiation if certain corporate or other transactions occur.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
Quiet changesRisk Factors
In some certain circumstances, we may determine to do so through the acquisition of complementary assets, businesses and technologies rather than through internal development.
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Quiet changesRisk Factors
We may begin servicing the student loans that we originate at some time in the future.
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Quiet changesRisk Factors
The availability of these financing sources depends on many factors, some certain of which are outside of our control.
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Quiet changesRisk Factors
In addition, although we have invested in a number of initiatives to attract new checking and savings account holders and capture a greater share of our members’ savings, including offering a competitive annual percentage yield on deposits and offering SoFi Plus membership benefits to certain deposit holders, there can be no assurance that these investments to acquire and retain members, provide differentiated features and services and spur usage of our deposit account product will be effective or cost effective.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
Quiet changesRisk Factors
Increased enforcement or rules from the CFPB could increase our legal and financial compliance costs, require us to evaluate or amend certain activities or products in light of evolving compliance standards, make some certain activities more difficult, time-consuming and costly, and increase demand on our systems and resources.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
Quiet changesRisk Factors
In some certain cases, regardless of fault, it may be less time-consuming or costly to settle these matters, which may require us to implement certain changes to our business practices, provide remediation to certain individuals or make a settlement payment to a given party or regulatory body.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
Quiet changesRisk Factors
Further, some certain controls are manual and are subject to inherent limitations and errors in oversight.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
Quiet changesRisk Factors
We maintain systems and procedures designed to ensure that we comply with applicable laws and regulations; however, some certain legal/regulatory frameworks provide for the imposition of fines or penalties for noncompliance even though the noncompliance was inadvertent or unintentional and even though there were systems and procedures designed to ensure compliance in place at the time.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
Quiet changesRisk Factors
There is no statutory cap on maximum aggregate exposure for TCPA violations (although some certain courts have applied in TCPA class actions constitutional limits on excessive penalties).
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
AddedMD&A
In addition, SoFi Plus is our premium financial membership that provides benefits that span our offerings and brings together all we have to offer. Membership benefits include exclusive access to preferred pricing on products, extra rewards, investment matches, complimentary financial planning, live events and more In 2025, we launched SoFi Smart Card to SoFi Plus members, a charge card secured by a SoFi Money checking and savings account.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
AddedMD&A
We continue to strive to innovate and develop new products and services. During 2025, we launched global remittance services, which leverages blockchain technology to provide fast, seamless, low cost and safe international payments, in over 30 countries, including Mexico, India, Brazil and much of Europe. We also returned to crypto investing with the launch of SoFi Crypto, once again giving our members the ability to buy, sell and hold digital assets directly in the SoFi app. Lastly, we took another step forward with crypto through the launch of our own stablecoin, SoFiUSD. This launch made SoFi the first national bank to issue a stablecoin on a public, permissionless blockchain.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
AddedMD&A
Origination volume for our Lending products increased 57%, as a result of continued strong member demand for personal loans, student loans and home loans as well as strong demand from capital markets partners. Overall, we sold, or transferred through our Loan Platform Business, more than $15.6 billion in total of personal loans, student loans and home loans during the year ended December 31, 2025. We believe that the growth opportunity for the Loan Platform Business continues to be strong.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
AddedMD&A
Technology Platform segment contribution profit of $144.4 million for the year ended December 31, 2025 increased 14% over 2024, and total net revenue of $450.2 million for the year ended December 31, 2025 increased 14% over 2024. SoFi continues to diversify its Technology Platform client base. During the year, SoFi announced that Banco Nación, one of Argentina’s largest financial institutions, selected our Cyberbank Digital platform to modernize their digital banking infrastructure. SoFi announced partnerships with several more U.S. consumer brands, as we continue to work with a broader range of companies to help bring innovative programs that drive greater loyalty and engagement with their customers.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
AddedMD&A
(1)Certain amounts may not recalculate exactly using the rounded amounts provided. Earnings per share is calculated based on unrounded numbers.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
AddedMD&A
(3)This non-GAAP adjustment excludes the dilutive impact of the 2026 and 2029 convertible notes, to the extent that the 2026 and 2029 capped call transactions, respectively, would deliver cash or shares to offset dilution.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
AddedMD&A
(4)Product counts for Crypto for the fourth quarter of 2025 reflect activity from our product launch on December 22, 2025 through December 31, 2025 and are therefore not representative of a full quarter of performance.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
AddedMD&A
(1)Includes the impact from a large client which fully transitioned off the platform prior to December 31, 2025.
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AddedMD&A
The Federal Reserve decreased the benchmark interest rate in September, October and December 2025, each time by 0.25%. Markets are currently pricing in some degree of continued easing over 2026, although the timing of such cuts will be largely determined by the combination of inflation persistence, labor market softness, and the political and leadership dynamics of the Federal Reserve. Stubborn inflation could cause rising interest rates and unfavorably impact demand for refinancing loan products. In addition, if interest rates were to rise unexpectedly or too quickly, or macroeconomic conditions deteriorate, it could have a negative impact on the overall economic growth and the state of the consumer.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
AddedMD&A
Changes in law, regulations or governmental policies related to federal or private student loans could impact demand for our student loan products and our business in ways that are difficult to predict. For example, in the past, the government has provided relief measures for federal student loan borrowers, including, among others, a federal student loan payment moratorium and debt forgiveness measures. While student loan repayments resumed in October 2023 for certain federal student loans, in May 2025, defaulted borrowers risked garnished wages, seized tax refunds, and reduced Social Security benefits (although these involuntary collections were delayed in January 2026). In July 2025, the One Big Beautiful Bill Act (Pub. L. No. 119-21) (“OBBB”) was signed into law, which among other provisions, eliminates Grad PLUS loans and imposes lower borrowing limits and restrictions on Parent PLUS loans, starting in July 2026, and establishes new repayment assistance plans. In August 2025, the Department of Education issued proposed rules that would narrow employer eligibility under the Public Service Loan Forgiveness program. We expect these changes could lead to incremental opportunities for SoFi’s student loan products; however, all such outcomes are highly uncertain.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
AddedMD&A
Refer to “Analysis of Charge-offs” for a further discussion of the factors driving changes in net charge-offs and the allowance.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
AddedMD&A
The income tax expense for the year ended December 31, 2025 was $44.5 million, primarily attributable to the Company’s profitability, partially offset by tax benefits for stock compensation. See Note 17. Income Taxes to the Notes to Consolidated Financial Statements for additional information. On July 4, 2025, the OBBB was enacted into law, which included certain modifications to U.S. tax law. The enacted portions of the OBBB have not had a material impact on the Company's results of operations in 2025.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RemovedMD&A
In February 2025, we expanded our SoFi Plus membership program, which provides a range of benefits across our suite of products including an attractive APY with a SoFi Money account, extra cash back rewards, exclusive rate discounts on loans and more. Members are able to access these membership benefits through a monthly subscription or direct deposit to a checking and savings account.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedMD&A
SoFi is a financial services company that leverages technology to serve people and enterprises. SoFi's continuous investments in innovation and brand building yielded several milestones in the year, fueling significant member and product growth and paving the way for future growth.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedMD&A
Lending segment contribution profit of $890.5 million for the year ended December 31, 2024 increased 8% over 2023. Contribution margin for 2024 and 2023 was 60%. Lending segment performance was driven by an increase in net interest income primarily attributable to higher loan balances in 2024. We recorded an average net interest margin of 5.80% for the year ended December 31, 2024, a decrease of 8 bps, compared to 5.88% in 2023. The decrease in net interest margin for the year ended December 31, 2024 was driven by an increase in average interest-bearing liabilities of 44% and a decrease in yields on interest-earning assets of 7 bps, partially offset by an increase in average interest-earning assets of 38% and a decrease on the average rate paid on interest-bearing liabilities of 17 bps. Origination volume for our Lending products increased 33%, primarily driven by continued strong demand for personal loans and home loans, as well as growth in the student loan business, despite operating in unpredictable macroeconomic headwinds. Student loan demand increased in the latter part of 2023 following the resumption of principal and interest payments on federally-held student loans and we continued to experience increasing student loan demand with interest rate reductions in 2024. Our acquisition of Wyndham in the second quarter of 2023 provided increased capacity and capabilities for our home loans product, which we expect to continue to provide benefits. This contributed to a notable increase in 2024 in home loans alongside further diversification and expansion of our home loan product offerings, such as home equity loans. We expect overall home loans growth could be correlated with interest rate movements in 2025.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedMD&A
Technology Platform segment contribution profit of $127.0 million for the year ended December 31, 2024 increased 34% over 2023, and total net revenue of $395.2 million for the year ended December 31, 2024 increased 12% over 2023. Technology Platform total enabled client accounts increased 15% year-over-year, to 168 million up from 145 million in the prior year period. Growth was driven primarily by account growth in Latin America, consumer brands in the United States and clients with innovative use cases like earned wage access and money movement, as well as contribution from new clients. Our pipeline of potential clients spans banks, consumer brands, and fintech companies across consumer and B2B segments, which we believe offer larger and more durable revenue. We believe our pipeline of potential new clients is strong, and the investments we have made in this segment have expanded our market opportunity. We continue to make significant strides in our strategy of leveraging our unique product suite to pursue diversified growth and expansion to serve a broad range of clients, including governmental agencies, consumer brands and financial institutions. Entering 2025, we are seeing strong demand from new partners as we signed several notable deals that represent more predictable revenue from larger established brands with higher average deal sizes. We expect modest growth in segment revenue to continue in 2025 and beyond, as implementation and integration cycles from these deals will be gradual and with revenue impacts expected in 2026.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedMD&A
debt issuance costs on our convertible notes. Revolving credit facility interest expense in 2024 and 2023 increased due to elevated average interest rates relative to the prior year on identical outstanding debt. Convertible note interest expense in 2024 increased related to the issuance of interest-bearing convertible senior notes during the first quarter of 2024.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedMD&A
(3)Depreciation and amortization expense in 2024 was primarily related to our internally-developed software and intangibles. Depreciation and amortization expense in 2023 increased compared to 2022 primarily in connection with acquisitions and growth in our internally-developed software balance.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedMD&A
We measure our personal loans, student loans and home loans at fair value. Our fair value adjustments on loans impact our consolidated results of operations and include adjustments related to loans originated during the period, loans held at the
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedMD&A
(1)In the fourth quarter of 2024, we made a presentation change to present the provision for credit losses below total net revenue and above total noninterest expense, from its previous presentation within total noninterest expense. Respective prior period amounts were recast to conform to the current period presentation.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedMD&A
(1)Average balances were calculated on daily carrying balances for the 2024 and 2023 periods, and on thirteen-month ending carrying balances for the 2022 period, as the daily analysis in the prior periods would have involved undue burden. Both average calculations are representative of our operations.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedMD&A
2023 vs. 2022. The provision for the year ended December 31, 2023 was $54.9 million and increase of $0.6 million from the prior year reflecting higher average credit card balances combined with elevated credit card loss rates during 2022.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedMD&A
(1)Average balances were calculated on daily carrying balances for the 2024 and 2023 periods, and on thirteen-month ending carrying balances for the 2022 period, as the daily analysis in the prior periods would have involved undue burden. Both average calculations are representative of our operations.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RemovedMD&A
(1)In the fourth quarter of 2024, we made a presentation change to present the provision for credit losses below total net revenue and above total noninterest expense, from its previous presentation within total noninterest expense. Respective prior period amounts were recast to conform to the current period presentation.
Read it in 10-K Feb 24, 2025 at sec.govopen_in_new
RewordedMD&A
(ii) a The decrease was driven primarily by higher personal and student loan net decrease charge-offs of $111.0 million related to $172.5 million, primarily driven by growth in the following: portfolios and elevated charge off rates, lower fair value gains on personal loans, which were primarily impacted by smaller decreases in discount rate assumptions during 2024 ($371.2 million); 2024, lower fair value gains on student loans, which were primarily impacted by higher discount rate assumptions ($77.7 million); assumptions, and gains on student loan, personal loan and risk retention interest rate swap positions during 2024 compared to losses in 2023, primarily driven by larger increases in interest rates in the 2024 period ($337.9 million); and (iii) higher losses of $66.1 million on personal loan sales in the 2024 period, and were due to both price and volume factors, as well as delinquent loan sales in the 2024 period only. period.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedMD&A
While we We expect we may continue to see an increase in student loan refinancing volume as borrowers may look to refinance at to either a lower rate as if interest rates continue to decline or, or extend the loan term given the high interest rate environment compared to recent historical periods, may look to extend the loan term, the timing and impact to our student loan refinancing product will largely depend on expectations regarding the impact of the recent change in the U.S. presidential administration, the interest rate environment, how competitive our student loan refinancing products are compared to our competitors and macroeconomic factors. periods.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedMD&A
While However, we expect we may continue to see an increase in student loan refinancing volume as borrowers may look to refinance at a lower rate as interest rates decline or, given the high interest rate environment compared to recent historical periods, may look to extend the loan term, that the timing and impact to our student loan refinancing product will largely depend on expectations regarding the impact of the recent change in other factors, including executive actions by the U.S. presidential administration, the interest rate environment, environment and how competitive our student loan refinancing products are compared to our competitors and macroeconomic factors.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedMD&A
These decreases were partially offset (i) higher fair value gains on student loans primarily impacted by a larger decrease in discount rate assumptions as well as increased loan origination volume ($292.4 million), (ii) higher fair value gains on home loans in the 2025 period primarily impacted by increased loan origination volume ($86.5 million), and (iii) higher origination fees ($52.3 million) primarily related to a new product feature offered on personal loans, whereby a borrower may optionally elect to pay origination fees to qualify for a lower annual percentage rate ($242.9 million). rate, as well as home loans.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedMD&A
(v) This increase was driven by higher employee compensation and benefits of $32.5 million, which was attributable to increases in headcount and salary related to support of our growth growth, increases in professional services costs and impacts of the inflationary environment, partially offset by decreases in share-based compensation expense and restructuring charges during the first quarter of 2023; and (vi) in general and administrative, amortization of premiums on a credit default swap of $30.2 million related to our student loans during the 2024 period.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedMD&A
(i) corporate borrowing-based interest expense (our adjusted EBITDA measure is not adjusted for warehouse or securitization-based interest expense, nor deposit interest expense and finance lease liability interest expense, as these are direct operating expenses), (ii) income tax expense (benefit), (iii) depreciation and amortization, (iv) share-based expense (inclusive of equity-based payments to non-employees), (v) restructuring charges, (vi) impairment expense (inclusive of goodwill impairment impairments and property, equipment and software abandonments), (vii) transaction-related expenses, (viii) foreign currency impacts related to operations in highly inflationary countries, (ix) fair value changes in each of servicing rights and residual interests classified as debt due to valuation assumptions, (x) gain on extinguishment of debt, and (xi) other charges, as appropriate, that are not expected to recur and are not indicative of our core operating performance.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedMD&A
Weighted Dilutive impact of convertible notes(3) (23,377) (6,214) — Adjusted weighted average common stock outstanding – diluted 1,101,390 (non-GAAP) 1,228,390 1,095,176 945,024 900,886 Earnings (loss) per share – diluted (GAAP)(1) (GAAP)(2) $ 0.39 $ 0.39 $ (0.36) $ (0.40) Impact of adjustments per share — (0.24) 0.26 — Adjusted earnings (loss) per share – diluted (non-GAAP)(1) (non-GAAP)(2) $ 0.39 $ 0.15 $ (0.10) $ (0.40) Net income (loss) margin (GAAP) 13 % 19 % (14) % (20) % Adjusted net revenue (non-GAAP)(2) (non-GAAP)(4) $ 3,591,411 $ 2,606,170 $ 2,073,940 $ 1,540,492 Adjusted net income margin (non-GAAP) 13 % 9 % (3) % (21) % Incremental adjusted net income margin (non-GAAP) 26 % 53 % 50 %
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedMD&A
The decrease in the total net charge-off ratio was primarily due to a lower credit card net charge-off ratio reflective of improvement in delinquency rates (total credit card delinquency rate was 4.8%, 3.5%, down approximately 210 130 bps from the comparative period) as a result of tighter underwriting standards and risk mitigation actions, as well as an increase lower personal loans net charge-off ratio reflective of $359.1 million improvement in secured loans, for which we did not recognize an allowance for credit losses. delinquency rates (total personal loan delinquency rate was 52 bps, down approximately 4 bps from the comparative period).
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedMD&A
Page Business Overview 87 94 Non-GAAP Financial Measures 89 97 Key Business Metrics 97 104 Key Factors Affecting Operating Results 100 107 Key Components of Results of Operations 103 110 Consolidated Results of Operations 104 111 Net Interest Income 105 112 Noninterest Income 107 114 Provision for Credit Losses 109 116 Noninterest Expense 111 118 Income Taxes 111 119 Summary Results by Segment 112 119 Lending Segment 113 120 Technology Platform Segment 119 126 Financial Services Segment 120 128 Corporate/Other Segment 123 130 Consolidated Balance Sheet Analysis 131 Liquidity and Capital Resources 123 133 Critical Accounting Estimates 129 137 Recent Accounting Standards Issued, But Not Yet Adopted 132 140
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedMD&A
Provision for credit losses in our Financial Services segment Net charge-offs decreased by $23.3 million, or 42%, primarily related to improvement in credit card delinquency rates (total credit card delinquency rate was 4.8%, 3.5% as of December 31, 2025, down approximately 210 130 bps from the comparative period) as a result of tighter underwriting standards and risk mitigation actions, and improved credit quality of the portfolio, including higher borrower FICO scores. actions.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedMD&A
(iii) an increase in compensation and benefits expense, which reflected (ii) an increase in allocated compensation and related benefits which reflected an increase in headcount and increases in average compensation in 2025 to support growth in the Financial Services segment, in addition to increases in average compensation in 2024; segment; and (iv) (iii) an increase in intercompany expenses attributable to increased usage of technology platform services during the 2024 2025 period.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
RewordedMD&A
Lending Technology Platform segment directly attributable expenses increased by $70.1 $37.6 million, or 16%, 14%, for the year ended December 31, 2023 2025 compared to 2022, 2024, primarily due to: attributable to an increase in allocated compensation and related benefits, which reflected an increase in headcount and increases in average compensation in 2025.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
Quiet changesMD&A
Since acquiring our bank license, we have shifted and continue to expect our funding mix to move towards be primarily deposit funding, which generally has a lower cost of funds than warehouse financing.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new
Quiet changesMD&A
We elected generally elect the fair value option to measure our personal loans, student loans and home loans, as we believe that fair value best reflects the expected economic performance of the loans.
Read it in 10-K Feb 17, 2026 at sec.govopen_in_new