Twilio TWLO
We envision a world in which every digital interaction is amazing. 10-K, Item 1
- Employees
- 5,587
- Headquarters
- San Francisco, CA
- CEO
- Khozema Shipchandler
- Next results
- around Feb 11, 2027
Where each dollar of revenue went, FY2025
Revenue of $5.1B through the costs to a net profit of $33.8M · income statement of the 10-K
TWLO among Technology peers
Six ratios from the latest 10-K. Each corner is the share of 74 peers the company is above, not a score.
What changed
31 new risk paragraphs. 10-K filed Feb 24, 2026 against Feb 26, 2025.
Each row opens the detail with the quote and the filing. A row is a change worth reading, not a verdict.
Accounting checks
10 checks on the latest 10-K. Checks, not verdicts.
0facts worth reading about all 10 checks found nothing to note
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Receivables +8.2% vs revenue +13.7% (-5.5 pts)
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Cash from operations $1.0B vs net income $33.8M (FY ending Dec 31, 2025)
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Same auditor in both 10-Ks: KPMG LLP
7 more checks with nothing to note
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No statement of substantial doubt about going concern
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No 8-K item 4.02 in the last 2 years
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No NT 10-K or NT 10-Q in the last 2 years
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The same matters as last year: Evaluation of the sufficiency of audit evidence over revenue recognition
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No sentence in the 10-K concludes that controls were not effective because of a material weakness
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No 8-K item 2.06 in the last 2 years
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No 8-K item 1.03 in the last 2 years
In their words
31 paragraphs in Risk Factors that were not in the 10-K filed Feb 26, 2025. Quoted as filed.
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Item 1A · new paragraph · not in the 10-K filed Feb 26, 2025 10-K, ITEM 1A
Macroeconomic and political conditions and uncertainties have in the past adversely affected, and may in the future adversely affect, our business, results of operations and financial condition, and could exacerbate many of the other risks described in this “Risk Factors” section.
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Item 1A · new paragraph · not in the 10-K filed Feb 26, 2025 10-K, ITEM 1A
Reliance on these providers poses risks to the quality of our services, primarily by limiting our control, operating flexibility, and ability to timely identify and respond to necessary service changes, and by subjecting us to service interruptions or outages. Reliance on such providers in the past has caused, and may in the future…
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Item 1A · new paragraph · not in the 10-K filed Feb 26, 2025 10-K, ITEM 1A
We also face risks related to losing access to these services. Many of these providers do not have long-term committed contracts with us and may interrupt services or terminate their agreements with us without notice. We may not be able to replace these services on a cost-effective basis, or at all, and even if we can, replacing…
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Item 1A · new paragraph · not in the 10-K filed Feb 26, 2025 10-K, ITEM 1A
We depend upon our IT systems to conduct virtually all of our business operations, ranging from our internal operations and research and development activities to our marketing and sales efforts and communications with our customers, vendors and other business partners. Moreover, our platform stores, transmits, and otherwise processes…
New risk paragraphs, against peers
Latest 10-K of each, Technology companies closest in revenue
Paragraphs in Risk Factors with nothing like them in the company's 10-K the year before. A count of text, not of risk.
Financial performance
Last 4 fiscal years · 10-K XBRL
| Metric | FY2022 | FY2023 | FY2024 | FY2025 |
|---|---|---|---|---|
| Revenue | $3.8B | $4.2B | $4.5B | $5.1B |
| Net income | −$1.3B | −$1.0B | −$109.4M | $33.8M |
| Operating cash flow | −$254.4M | $414.8M | $716.2M | $1.0B |
Revenue, FY2016 to FY2025
Ten fiscal years, each from its own 10-K · XBRL · USD
$5.1B ▲ 13.7% in FY2025$33.8M in FY2025
Recent filings
2 filings in the last 30 days · SEC EDGAR
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10-QOct 30, 2026Quarterly report (10-Q) period ended Sep 30, 2026
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8-KOct 29, 2026Quarterly results 8-K item 2.02
About the company
Twilio, San Francisco, CA · from the 10-K filed Feb 24, 2026
We envision a world in which every digital interaction is amazing. By combining our leading communications capabilities with rich contextual data and artificial intelligence (“AI”), we provide the infrastructure for businesses of all sizes to revolutionize how they engage with their customers by delivering seamless, trusted, and personalized customer experiences at scale.
- Headquarters
- San Francisco, CA
- Country
- United States
- Reports in
- USD
- Listed on
- NYSE
- Fiscal year ends
- December 31
- Last results
- Oct 29, 2026
- Incorporated in
- DE
Employees, at the top of the page: "As of December 31, 2025, we had a total of 5,587 employees, including 2,738 employees located outside of the United States" (10-K). Address and exchange: SEC's company file.
Email alerts
Sources
The 10-K filed Feb 24, 2026 (open at SEC), compared with the 10-K filed Feb 26, 2025. Numbers from the XBRL of the 10-Ks; filings from SEC EDGAR.
Work with it: Excel workbook · CSV. Google Sheet that stays up to date: paste =IMPORTDATA("https://tickdelta.com/company/TWLO/export.csv") into a cell.