CRMSalesforce
Salesforce, Inc. (“Salesforce,” the “Company,” “we” or “our”) is a global leader in customer relationship management (“CRM”) technology, helping organizations of any size become agentic enterprises. 10-K, Item 1
- Employees
- 83,334
- Headquarters
- San Francisco, CA
- CEO
- Marc Benioff
- Next results
- around Dec 2, 2026
The biggest changes in the 10-K filed 2026-03-02, this fiscal year against the last, and the sentences in the MD&A (Item 7) where management explains them, quoted word for word. Tickdelta picks sentences that name the line, a direction and a cause. It does not write explanations of its own.
Net income
+20.3% Big change FY to 2026-01-31 vs 2025-01-31“Other income decreased in fiscal 2026 primarily due to a decrease in investment income from lower interest rates.”
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“Our effective tax rate increased from a year ago primarily due to lower tax benefits from foreign-derived intangible income deduction and stock-based compensation.”
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Cash from operations
+14.5% Big change FY to 2026-01-31 vs 2025-01-31“Net cash provided by operating activities during fiscal 2026 was further benefited by the changes in accounts payable and accrued expenses and other liabilities of $1.0 billion and unearned revenue of $2.9 billion, partially offset by the change in accounts receivable, net of $2.2 billion and costs capitalized to obtain revenue contracts, net of $2.8 billion.”
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Operating margin
19.0% → 20.1% (+1.0 pts) Big change FY to 2026-01-31 vs 2025-01-31“For fiscal 2026, the increase in research and development expenses in absolute dollars was primarily due to an increase in employee-related costs, including stock-based compensation expense.”
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Revenue
+9.6% FY to 2026-01-31 vs 2025-01-31“The increase in subscription and support revenues for fiscal 2026 was primarily caused by volume-driven increases from new business, which includes new customers, upgrades and additional subscriptions from existing customers.”
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“For fiscal 2026, the increase in sales and marketing expenses in absolute dollars was primarily due to an increase in employee-related costs, including stock-based compensation expense, and increased amortization of purchased intangibles primarily associated with the Informatica acquisition.”
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Gross margin
77.2% → 77.7% (+0.5 pts) FY to 2026-01-31 vs 2025-01-31“For fiscal 2026, the increase in cost of revenues in absolute dollars was primarily due to an increase in employee-related costs, including stock-based compensation expense, and an increase to service delivery expenses partially offset by a decrease in amortization of purchased intangibles.”
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“Cost of revenues as a percentage of total revenues during fiscal 2026 decreased by one percent from the same period a year ago due to our total revenues growth outpacing our cost of revenues growth, which was partially offset by the scaling of our service delivery expenses.”
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Changes are computed from the XBRL figures in the same 10-K. Hover a number to see the line item. Open the 10-K ↗
Work on CRM in a spreadsheet:
Excel workbook (a sheet per section, ten years by column, charts, links to the filings) ·
CSV.
For a Google Sheet that stays up to date, paste =IMPORTDATA("https://tickdelta.com/company/CRM/export.csv") into a cell.