Form 10-K
Please revise your discussion to quantify factors to which changes are attributed. For revenues, quantify the increased transaction volume resulting from the EVO acquisition, growth in subscription and software revenues, and offsetting decreases due to the disposition of your Consumer Solutions segment.Rest of the question
In your revenue discussion, please discuss the extent of the increased revenues due to changes in prices or to changes in the volume or amount of products or services being sold, or to the introduction of new products or services. For cost of service, quantify the impacts of acquisitions, dispositions, and discuss cost of service separately for each reportable segment. Refer to Item 303(b)(2) of Regulation S-K.
The Company advises the Staff that in preparing the disclosure within Management’s Discussion and Analysis of Financial Condition and Results of Operations ("MD&A"), the Company carefully considers the requirements set forth in Regulation S-K Item 303, as well as the Staff and Commission’s guidance relative to MD&A disclosures.Read in the reply ↗Rest of the answer
Consistent with such guidance and the disclosure requirements, in order to ensure that all material information necessary for an understanding of changes in results is disclosed, the Company considers both quantitative and qualitative disclosures in drafting the MD&A, while remaining cognizant of avoiding information that could serve to duplicate disclosures.
When describing multiple factors that affected results, the Company primarily utilizes the following disclosure approach:
•listing the factors in order of magnitude, with the largest factor generally appearing first;
•providing quantitative data where material to an understanding of overall financial results or the relevant change in results; and
•providing qualitative discussion of significant factors that drive period-over-period changes, including use of language that provides context for the relative magnitude of the factors.
We acknowledge the Staff’s comment on discussion of the extent of the increased revenues due to changes in prices or to changes in the volume or amount of products or services being sold, or to the introduction of new products or services. Our revenues are substantially transaction volume driven with services priced as a percentage of transaction value or a specified fee per transaction, depending on the payment type or market. We focus our discussion in MD&A on transaction volume because it is the most relevant driver of our overall revenue growth. The effect on revenue of changes in pricing was not significant for either of our segments for the year ended December 31, 2023. In future filings, we would provide additional disclosure to the extent there are other material factors, including significant effects of changes in pricing, causing, or offsetting, changes in results.
We also acknowledge the Staff’s comment on discussion of cost of service separately for each reportable segment. In consideration of the guidance in Item 303(b)(2) of Regulation S-K, we believe it is relevant to discuss the factors affecting our segment results at the revenue and operating income level based on our determination of the segment profit measure utilized by management, which is consistent with the disclosure in “Note 18 - Segment Information.” Such disclosure in MD&A includes discussion of any material cost trends affecting segment operating income. We believe it is relevant to discuss cost of service at the consolidated level, which includes a discussion of material factors, including consideration of material factors relevant to a particular segment. We do not believe that including a separate discussion of cost of service for each segment is necessary for a user to understand the trends in the business.
In light of the Staff’s comment, in future filings, we will supplement our disclosures in MD&A to include the quantification of significant contributing factors where we describe two or more factors relating to a material change in a financial statement line item to the extent such information is both available and appropriate to enhance investors’ understanding of the magnitude and relative impact of each factor. Presented below for illustrative purposes is an excerpt from the MD&A section of the Annual Report on Form 10-K for the year ended December 31, 2023, marked to show an example of the enhanced disclosure approach we intend to take in our future filings (additions to existing language are in bold and deletions are in strikethrough):
Revenues
Consolidated revenues for the year ended December 31, 2023 increased by 7.6% to $9,654.4 million, compared to $8,975.5 million for the prior year. The increase in revenues was primarily due to an increase in transaction volumes, including from the EVO business acquired in 2023 an increase of $397.4 million within our technology-enabled distribution channel. The acquired EVO business accounted for approximately 6% of the revenues in the year ended December 31, 2023, and that contribution was largely offset by a reduction in revenues related to the businesses divested in April 2023.
Merchant Solutions Segment. Revenues from our Merchant Solutions segment for the year ended December 31, 2023 increased by 15.3% to $7,151.8 million, compared to $6,204.9 million for the prior year. The increase in revenues was primarily due to an increase in transaction volumes, including from the EVO business, and an increase of $397.4 million within our technology-enabled distribution channel reflecting growth in subscription and software driven transaction processing volumes revenue. The acquired EVO business contributed approximately 8% of 2023 revenues.
Issuer Solutions Segment. Revenues from our Issuer Solutions segment for the year ended December 31, 2023 increased by 6.8% to $2,398.9 million, compared to $2,245.6 million for the prior year. The increase in revenues was primarily due to an increase in transaction volumes.
Operating Expenses
Cost of Service. Cost of service for the year ended December 31, 2023 was $3,727.5 million, compared to $3,778.6 million for the prior year. Cost of service as a percentage of revenues decreased to 38.6% for the year ended December 31, 2023, compared to 42.1% for the prior year. Compared to the prior year, cost of service for the year ended December 31, 2023 decreased primarily due to continued prudent expense management. and inclusion of costs related to the divested businesses for only a portion of the current year. These favorable effects were partially offset by the inclusion of costs for Costs of the acquired EVO business, including the related amortization of acquired intangibles, accounted for approximately 6% of the 2023 costs, and that effect was largely offset by the reduction of costs related to the divested businesses. Cost of service included amortization of acquired intangibles of $1,318.5 million and $1,263.0 million for the years ended December 31, 2023 and 2022, respectively.
Segment Operating Income and Operating Margin
In our Merchant Solutions segment, operating income and operating margin for the year ended December 31, 2023 increased compared to the prior year primarily due to the favorable effect of the increase in revenues, since certain fixed costs do not vary with revenues, and continued expense management. These favorable effects were partially offset by incremental expenses related to continued investment in products, innovation and our technology environments. In addition, the inclusion of EVO had an unfavorable effect of approximately 270 basis points on the Merchant Solutions operating margin for the year ended December 31, 2023 as compared to the prior year.
In our Issuer Solutions segment, operating income and operating margin for the year ended December 31, 2023 increased compared to the prior year primarily due to the favorable effect of the increase in revenues, since certain fixed costs do not vary with revenues, and continued expense management.
First report after the company's reply of 2024-09-25: 10-Q filed 2024-10-31 ↗, against the 10-Q filed 2024-08-07 ↗.
Tickdelta does not hold the text of both reports, so they are not compared here.
We note you disaggregate revenue by geography and reportable segment, both of which are required by ASC 280, Segment Reporting, and you disaggregate Merchant Solutions segment revenue by distribution channel ('relationship-led' and 'technology-enabled').Rest of the question
Please tell us how you considered the requirement of ASC 606-10-50-5 and 55-89 through 55-91 in determining your disclosure of disaggregated revenue from contracts with customers and ASC 280-10-50-40 in disclosing products and services. In closing, we remind you that the company and its management are responsible for the accuracy and adequacy of their disclosures, notwithstanding any review, comments, action or absence of action by the staff.
We determined our disclosure of disaggregated revenue from contracts with customers in accordance with the guidance in ASC 606-10-50-5 and 55-89 through 55-91. Our evaluation considered a combination of factors, including:
•How economic factors affect the nature, amount, timing and uncertainty of revenues and cash flows,
•How information about revenues has been presented for other purposes, including earnings releases, annual reports, investor presentations and information regularly reviewed by the chief operating decision maker, and
•Examples of categories that might be appropriate andRead in the reply ↗Rest of the answer
relevant to include.
Based on our evaluation of the factors in ASC 606-10-50-1 and 55-89 through 55-91, we determined that disaggregation based on major geographic region across all segments and distribution channels for the Merchant Solutions segment were the most relevant categories, which align with the example categories per ASC 606-10-55-91(b) and (g), respectively. We also determined it was appropriate to include disaggregation based on the timing of transfer of services per the example in ASC 606-10-55-91(f). We disclose that substantially all of our revenues are recognized over time as opposed to point in time. These categories best represent the level at which management and our investors monitor top line revenue performance, and the level at which management differentiates pricing models and go-to-market approaches across the Company.
More specifically, these categories of disaggregation are consistent with the description of our business included in “Item 1 - Business” on page 5 of the Annual Report on Form 10-K for the year ended December 31, 2023. “Item 1 - Business” includes a description of the key geographic regions in which we operate (with North America and Latin America being viewed and managed collectively as the “Americas”), which is in line with the example category under ASC 606-10-55-91(b). Our disclosure of disaggregated revenues in key geographic regions was also determined to be the appropriate level primarily due to the fact that no individual country outside of the United States generated 10% or more of total net revenues.
Further, the description of the Merchant Solutions segment under “Item 1 - Business” on pages 6-7 of the Annual Report on Form 10-K for the year ended December 31, 2023 describes the nature of the business based on the technology-enabled and relationship-led distribution channels, which is in line with the example category under ASC 606-10-55-91(g). We considered that “Item 1 - Business” further describes the payments services solutions offerings within our distribution channels. Those offerings, including integrated solutions, vertical markets software solutions, ecommerce and omnichannel within our technology-enabled distribution channel, are the means by which we market our services in support of the broader distribution channel strategy. The revenues associated with these payments services solutions offerings are primarily affected by the same economic factors as our reported categories of disaggregated revenue, and these payments services solutions offerings do not significantly differ in the nature, amount, timing, and uncertainty of revenues and cash flows. We therefore concluded that these additional service offerings are not categories of revenue to be disaggregated in our presentation.
Further, our organizational structure aligns with and supports our determination of these disaggregated revenue categories in that the information regularly reviewed by our Chief Operating Decision Maker and our segment leaders includes performance at a geographic level, as well as at the distribution channel level across our Merchant Solutions businesses.
We separately evaluated the examples of other potential disaggregation categories, such as type of customer, type of contract or contract duration, and determined that these types of categories are not relevant based either on the nature of our business or how management and other stakeholders view the business, or they do not have significant variations or subsets of revenue that drive different economic effects on revenues or cash flows. We also concluded there was no additional relevant disaggregation for our Issuer Solutions business, as this business is primarily comprised of a comprehensive set of payment solutions provided to a relatively small number of large financial institutions under long-term contracts.
Finally, in evaluation of the additional guidance under ASC 280-10-50-40, we determined that the payments technology solutions we provide to our customers represent one core category of similar service offerings. While our offerings include a variety of underlying payments services and software solutions to meet the specific needs of our customers, as a payments technology service provider, we provide a comprehensive set of service offerings that enable our customers to accept payments and integrate those payments into their broader business model through integrated software solutions. Therefore, whether we are processing individual transactions or providing the related software solutions that enable our customers to integrate and streamline commerce within their businesses, our obligation to the customer is to stand ready to provide continuous access to our payments technology solutions and process the underlying payments transactions. With respect to our payment technology solutions, we view our payment services and software solutions obligations to comprise a series of distinct days of service that are substantially the same and have the same pattern of transfer to the customer, and we measure revenues on a daily basis based on the services that are performed on that day. We also considered the nature and magnitude of our equipment in evaluating whether it represents a separate product for disclosure under this guidance. Equipment represents an ancillary product that is part of the broader primary payments technology solution sold to our customers. The amount of revenue recognized related to equipment has not been material for any period (less than 5% of net revenues), and these equipment sales are included within the “point in time” revenue amount in our disaggregated revenue disclosure. We therefore determined separate disclosure under ASC 280-10-50-40 was not required.
As noted above, management considers the application of ASC 606-10-50-5 and 55-89 through 55-91 to our business on a quarterly basis. Management will continue to review disaggregated revenue and segment disclosures and the requirements of ASC 606 and ASC 280 as required and continue to consider appropriate adjustments to our disclosure of revenue. As our business evolves, and, if appropriate or necessary, we will update our financial statement disclosures at such time.
First report after the company's reply of 2024-09-25: 10-Q filed 2024-10-31 ↗, against the 10-Q filed 2024-08-07 ↗.
Tickdelta does not hold the text of both reports, so they are not compared here.
We note “net revenue adjustments” primarily consist of adjustments for gross-up related payments (included in operating expenses) associated with certain lines of business to reflect economic benefits to the company. Please tell us the nature of these payments and where they are classified in your statements of income.
The adjustments to revenues for gross-up related payments include the following:
•Monthly residual payments to independent sales organizations or other external partners, representing an ongoing share of the customer profitability for referral of merchant services to us. In these arrangements, we are primarily responsible for the payment processing obligation to the merchant. The residual is considered a payment for marketing and sales services provided by the third party and does not qualify for capitalization as an incremental cost to obtain a contract with a customer under ASC 340-40.Read in the reply ↗Rest of the answer
The residual is reflected as a component of selling, general and administrative expenses in the consolidated statements of income.
•Payments made for out-of-pocket expenses that are reimbursed by customers in our Issuer Solutions segment. Out-of-pocket reimbursables include items such as postage and other production items (e.g., cards) that are not distinct from the core processing performance obligation provided to the customer. The out-of-pocket expenses are reflected as a component of cost of service in the consolidated statements of income.
First report after the company's reply of 2024-11-08: 10-K filed 2025-02-14 ↗, against the 10-K filed 2024-02-14 ↗.
Tickdelta does not hold the text of both reports, so they are not compared here.
In prepared remarks, you stated Issuer Solutions performance declined compared to the prior year due to a difficult comparison resulting from vendor benefits reflected in that period. Please tell us the nature of these vendor benefits, quantify the amounts for us, and tell us how you account for them.Rest of the question
Management's Discussion and Analysis of Financial Condition and Results of Operations Results of Operations Year Ended December 31, 2023 Compared to Year Ended December 31, 2022, page 42 We note your response to prior comment 1. Regarding results of operations discussion and analysis, you state you primarily list factors in order of magnitude, provide quantitative data where material to an understanding of results, and use qualitative language that provides context for the relative magnitude of factors. While listing factors in order of magnitude and using qualitative language is not objectionable in and of itself, it is an indirect and less useful way to provide needed information to your investors. We believe investors are best served by direct and clear quantification of all material factors driving results. In this regard, we note your intended, revised disclosure continues to either not quantify certain factors at all or to sometimes quantify them in an indirect manner, such as by references to percentages of accounts balances or by stating them in terms of basis points. We believe you should make it easy for investors to obtain quantified impacts of factors, by stating them in absolute dollars. You also state you will quantify significant contributing factors where: (a) you describe two or more factors and (b) to the extent such information is available and appropriate to enhance investors’ understanding of the magnitude of the impact of each factor. It would appear unlikely that you would be able to attribute a change in results to a factor while not having quantification of such factor. In addition, we are not aware of circumstances in which it would not be appropriate to provide quantification to investors of information that is available internally to, and used by, management. Excluding the three sentences that repeat revenue amounts and percentage changes already disclosed in the immediately preceding table on page 41, your original discussion and analysis of revenues in your Form 10-K was limited to three brief sentences, none of which included a single quantification of factors affecting revenue results. For a company with the size and breadth of operations as yours, we do not believe that this brief disclosure adequately discussed and analyzed your results sufficient to provide your investors with the depth of understanding and knowledge necessary to properly evaluate your results. As such, we believe you should revise your disclosure and consider: • relying on tables to present dollar and percentage changes in accounts, rather than including and repeating such information in narrative text form; • using additional tables to list, quantify, and sum all of the material individual factors to which changes in accounts are attributable; • refocusing the narrative text portion of the disclosure on analysis of the underlying business reasons for the individual factors in the tables above; • ensuring that all material factors are quantified and analyzed; and 3. • quantifying the effects of changes in price, volume, and acquisitions/dispositions on revenues and expense categories, where appropriate. Please provide us with a copy of your intended, revised disclosure. 4. With regards to cost of service disclosure, we note that cost of service decreased 1.4% despite a $0.67 billion, or 7.6%, increase in revenue. Your intended revised disclosure attributes your consolidated cost of service expense result to “continued prudent expense management” and two other factors that “largely” offset each other. Please revise to explain the nature of components of your cost of service expenses, such that these costs are able to not vary significantly with changes in business volume. Please also expand to explain your prudent expense management including what specifically that entailed and how it impacted your expenses. 5. You state you do not believe including a separate discussion of cost of service for each segment is necessary for a user to understand trends in the business. While disclosure should address known or reasonably likely trends in results, it should also address material changes from period-to-period in line items and describe the underlying reasons for these material changes in quantitative and qualitative terms. We note operating margins in the Merchant Solutions segment were essentially flat year to year, while operating margins in the Issuer Solutions declined. Based on your description of your business, it appears that different lines of business within and between your segments may have differing significant cost elements (e.g., technology-enabled and relationship-led distribution channels in merchant solutions). We believe you should quantify and discuss the impact of each significant component of costs comprising cost of service that caused it to materially vary (or not vary when expected to). This disclosure should be presented in a manner to allow investors to discern the relative contribution of each of multiple components cited to the total change in cost of service. In addition, the impacts of material variances in components of cost of service that offset each other should be separately disclosed, quantified, and discussed (and not netted). Please also ensure that your disclosure provides appropriate explanation of underlying reasons for changes (for example, in addition to quantifying the impacts of changes in volume and acquisitions and dispositions in absolute amounts, explain the underlying reasons "why" for these changes). Given the potential for differing or offsetting results in your various segments, we encourage you to provide the above disclosures at the segment level (which may make disclosure at the consolidated level not needed). In any event, you should revise to provide discussion and analysis of cost of revenue at the segment level when a change in a segment’s cost of revenue materially impacts the segment’s measure of profit. Please provide us with a copy of your intended, revised disclosure. Notes to Consolidated Financial Statements Note 1 - Basis of Presentation and Summary of Significant Accounting Policies Revenue Recognition, page 65 6. Please tell us where you classify signing incentives paid to customers in your consolidated statements of cash flows. Note 4 - Revenues, page 82 7. We note your response to prior comment 2. We note that you provide information about categories of your revenues in earnings calls and investor presentations. For example, your February 14, 2024, fourth quarter 2023 earnings call contains the following information: • Merchant Solutions segment performance: o Was led by software-centric businesses, which delivered double-digit growth in the quarter. Specifically, Zego, School Solutions, and AdvancedMD delivered double-digit growth in the quarter and point-of-sale businesses again grew roughly 20%. o Double-digit growth in Spain and Central Europe as well as in Poland and Greece. LATAM business benefited from the strong secular payments trends in Mexico and Chile. This performance was partially offset by ongoing weakness in the macro environment in the UK and Canada. o A bullish area with prospects to drive better rates over time is point-of-sale software, with meaningful investments in that area. • Issuer Solutions segment performance: o Core issuer business grew mid-single-digits this quarter, driven by strength in volume-based revenue. This was partially offset by slower growth in managed and output services as you focus the issuer business on more technology enablement. o Issuer transactions grew high single-digits led by commercial card transactions, which increased low double-digits, highlighting ongoing strength in cross-border corporate travel. Your investor presentation of the same date included the following information: • Merchant Solutions: o 20%+ increase in new Integrated sales o ~20% POS growth o Double digit organic growth in LATAM region • Issuer Solutions: o 6% core Issuer growth o 17% growth in MineralTree mid-market channel Please tell us how you considered your provision of this information outside the financial statements, which is presumably used by you and users of your financial statements to evaluate performance, when determining your disaggregated revenue disclosure. Refer to ASC 606-10-55-90.
During the fourth quarter of 2022, we received a price adjustment credit from a vendor in settlement of a dispute related to the quality of prior professional services provided to us. We considered the guidance in ASC 705-20-25-10 to 12 relating to consideration received from a vendor and ASC 450-30 relating to gain contingencies to determine the appropriate accounting treatment for the credit.Read in the reply ↗Rest of the answer
The retrospective price adjustment was negotiated and received during the fourth quarter of 2022, and we recognized the credit in the period received, resulting in an approximate $7 million reduction against the original costs reflected in selling, general and administrative expenses within the Issuer Solutions segment.
First report after the company's reply of 2024-11-08: 10-K filed 2025-02-14 ↗, against the 10-K filed 2024-02-14 ↗.
Tickdelta does not hold the text of both reports, so they are not compared here.
We note your response to prior comment 3. Your intended, revised disclosure continues to not quantify the effects of changes in price, volume, and acquisitions/dispositions on merchant revenues. You state the net effect of acquisition and divestiture activities in Merchant Solutions contributed approximately 8.6% growth to Merchant Solutions, primarily due to the revenues of the EVO business acquired in March 2023.Rest of the question
Please quantify for us the effect of the EVO business acquisition on your Merchant Solutions segment revenues in absolute dollars. Please also quantify for us the effect of other non-EVO related changes in transaction volume on Merchant Solutions segment revenues in absolute dollars. You state Issuer Solutions revenue increased primarily due to an increase in 2. transaction volume. Please quantify for us the effect of changes in transaction volume and any other material factors on this revenue category. 3. Please quantify for us the effect of the divestiture of your consumer business on cost of service in absolute dollars, which your intended, revised disclosure describes as being approximately 1.5% of the 3.5% decline in cost of service as a percent of revenue. Please also quantify for us the effect of the EVO acquisition on cost of service. Lastly, tell us and revise to explain whether the $28.4 million decrease in professional services and facilities costs is expected to continue in future periods as part of prudent expense management. 4. Please separately quantify for us the effect of acquired businesses, divested businesses, and changes in corporate expenses on your selling, general and administrative expenses in absolute dollars.
Merchant Solutions revenues grew $946.9 million, or 15.3%. The acquisition of EVO generated $609.0 million of additional revenues in the year ended December 31, 2023 compared to the prior year, and the divestiture of our Gaming business had the effect of reducing revenues by $73.4 million. The two net to the 8.6% disclosed; the effect of Gaming was not a material factor.
The effect of changes in transaction volume other than the effects of the EVO and Gaming businesses on Merchant Solutions revenues in the year ended December 31, 2023 was $439.6 million. Read in the reply ↗
First report after the company's reply of 2024-12-20: 10-K filed 2025-02-14 ↗, against the 10-K filed 2024-02-14 ↗.
Tickdelta does not hold the text of both reports, so they are not compared here.
Also in this review: request for more time, 2024-09-10, closing letter, 2025-01-13